F&B Utility Supervisor

Grand Canyon Resort Corporation

Peach Springs, AZ

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JOB DETAILS

SKILLS

Coaching, Communication Skills, Computer Software, Cook Dishes, Customer Support/Service, Documentation, Driver's License, Fast Food, Food Production, Food Quality, Food and Beverage Industry, High School Diploma, Interpersonal Skills, Inventory Levels, Leadership, Multitasking, Operations Management, Performance Analysis, Performance Reviews, Presentation/Verbal Skills, Quality Metrics, Safety/Work Safety, Sanitation, Team Lead/Manager, Time Management, Vendor/Supplier Management, Waitressing, Writing Skills

LOCATION

Peach Springs, AZ

POSTED

30+ days ago

HUALAPAI PREFERENCE

Position: Food & Beverage Utility Supervisor - GCW
Department: Grand Canyon West
Classification: Non-Exempt
Salary Range: NE4W
Supervisor: Food & Beverage Operations Manager

Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.

Position Summary:
Supervises a team of Food Handlers/Cooks who are responsible for production of food products in a safe and healthy manner, using proper food handling and sanitation procedures. May be assigned to a number of locations at Grand Canyon West. Ensures that the team is providing outstanding and prompt customer service at all times and is providing information in a courteous, friendly and personable manner. Responsible for coordinating daily work schedules of team.

Knowledge and Abilities:
1. Demonstrated ability to communicate well and interact with guests and staff in a clear concise manner providing prompt, outstanding customer service.
2. Ability to lead, coach, train and develop Food Handlers – Cooks in all aspects of their jobs. Foster a team environment, multi-task efficiently and maintain positive working relationships.
3. Demonstrated ability to handle all aspects of food handling, preparation and monitoring, using sound health and sanitation practices.
4. Demonstrated ability to handle inventory, ordering, stock levels and vendor management for Food & Beverage.
5. Demonstrated ability to handle cash and follow all proper cash handling policies and procedures.
6. Demonstrated ability to handle difficult guest relation situations.
7. Ability to work with appropriate, related computer software.

Duties & Responsibilities:
1. Direct supervision of Food Handlers/Cooks. Coordinate daily work schedules of Food Handlers/Cooks to ensure all GCW locations are covered.
2. Ensure sound health and sanitation policies and procedures are followed at all times. Monitor food temperature checks and completion of logs reporting time and temperatures.
3. Ensure high food quality standards and that customers are receiving prompt and courteous service.
4. Manage difficult guest relations situations.
5. Perform regular and timely Performance Evaluation discussions and documentation with members of team and promote team environment while providing individual growth opportunities for Direct Reports.
6. Lead, coach, train, develop and motivate team members in all aspects of their jobs.
7. Responsible for Food & Beverage inventory, stock levels, ordering and vendor management.
8. Ensure all communications are shared with employees in a timely and accurate manner, as appropriate.
9. Foster a team environment, multi-task efficiently and maintain positive working relationships.
10. Keep the Manager apprised of all issues and fill in for Manager in their absence.
11. Perform other work-related duties as assigned.

Qualifications:
1. Good oral and written communication skills and strong interpersonal skills.
2. Valid Driver’s License with clean driving record.
3. High School Diploma or GED.
4. Prior experience in the cooking and serving industry, restaurant or fast food industry preferred. Cash handling and customer service experience preferred.
5. Current Food Handlers’ card.
6. Preference given to Hualapai Tribal members.

Working Conditions:
Kitchen environment with exposure to heat. Must be able to work extended periods while standing. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.

| Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, sexual orienation or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B

About the Company

Grand Canyon Resort Corporation

The Hualapai, meaning "People of The Tall Pines," are native people of the Southwest. Traditionally hunter-gatherers, they inhabited an area of more than 5 million acres. Their homeland stretched from the Grand Canyon southward to the Santa Maria River and from the Black Mountains eastward to the pine forests of the San Francisco peaks. Today, the Hualapai American Indian Reservation, created in 1883, is nearly 1,000,000 acres that includes 108 miles of the Colorado River and Grand Canyon. There are approximately 2,100 enrolled members of the Hualapai Tribe and nearly half live in Peach Springs, the capital of the Hualapai Nation, on Historic Route 66.

Years of social and economic hardship led Hualapai Leaders to take measures that would lead to an independent future for the generations to come. As a result, the Hualapai decided to open their land to visitors in 1988, creating Grand Canyon West as a tourism destination. Currently, multiple improvements – including a "Boys and Girls Club" facility, a "Head Start" facility and a Social Services building – have been built in Peach Springs. Many more projects are planned for the future, all made possible by Hualapai Tourism.

COMPANY SIZE

1 to 9 employees

INDUSTRY

Travel, Transportation and Tourism

WEBSITE

http://www.grandcanyonresort.com/