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F&B Manager - Full Time

Victory Casino Cruises

Florida

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JOB DETAILS
SKILLS
Background Investigation, Budgeting, Communication Skills, Continuous Improvement, Customer Support/Service, English Language, Establish Priorities, Food Services, Food and Beverage Industry, Government, High School Diploma, Maintain Compliance, Mathematics, Meeting Minutes, Menu Development, Microsoft Management Console (MMC), Multitasking, Organizational Skills, People Management, Plan Meetings, Point of Sale (POS) Systems, Regulations, Regulatory Compliance, Safety/Work Safety, Security Compliance, Team Player, Time Management
LOCATION
Florida
POSTED
3 days ago
Food & Beverage Manager
             
GENERAL DESCRIPTION
Must have knowledge of all areas of Food and Beverage including, but not limited to, physical inventory, ordering, controlling costs, P&L statement line items, scheduling, training of staff, and assigning tasks.
 
DUTIES & RESPONSIBILITIES
  • Manage all Food & Beverage Outlet operations.
  • Maintain exceptional levels of customer service.
  • Ensure compliance with brand standards.
  • Recruit, manage, train, and develop the F&B team.
  • Manage guest queries in a timely and efficient manner.
  • Work within budgeted guidelines in relation to food, liquor costs and payroll
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
  • Develop menus with other members of the F&B team.
  • Evaluate guest satisfaction levels with a focus on continuous improvement.
  • Ensure communication meetings are conducted and post-meeting minutes generated.
  • Assist other departments wherever necessary and maintain good working relationships.
  • Comply with security, fire regulations and all health and safety legislation.
  • Computer oriented.
  • Excellent grooming standards
 
EDUCATION & TRAINING
  • Basic mathematical computations skills
  • High school diploma or equivalent preferred but not required.
  • 2 years Supervisory experience, 3 years food service industry experience.
 
KNOWLEDGE AND EXPERIENCE
  • Must be 18 years of age or older.
  • Great customer service skills.
  • Ability to engage guests and be likeable.
  • Ability to always maintain professionalism.
  • Ability to communicate clearly in English (written and oral).
  • Ability to multi-task.
  • Ability to devise and set up action plans and monthly staff meetings.
  • Ability to work under pressure, prioritizes tasks, and meets deadlines.
  • Excellent organizational skills
  • Ability to work independently.
  • Ability to count money.
  • Knowledge of Micros POS system.
  • Ability to communicate with all team members and deal with different personalities.
  • Ability to be a team player.
  • Must have a Managers Food Handlers Card.
  • Must have a high school diploma or equivalent.
  • Must be able to stand for several hours at a time.

    WORKING CONDITIONS:
WORK ENVIRONMENT/
PHYSICAL REQUIREMENTS
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
HOURS/SHIFTS
  • Due to our business demands, you must be able to work nights, weekends, special events and holidays.
OTHER
  • Victory Casino Cruises has a no visible tattoo policy. For this position you must be clear of all visible tattoos.
  • Must be able to successfully pass a drug test, background check, and credit check.
  • You will be required to obtain a TWIC and MMC. Acceptable documents to obtain badging are Passport OR Government issued photo ID and certified copy of Birth Certificate.  Supporting documents would be needed for a name change. Please note that individuals with pending court cases or who are currently on probation will not qualify for badging approval.
 

 

About the Company

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Victory Casino Cruises