Budget Management, Communication Skills, Disciplinary Action, Event Management, Food and Beverage Industry, Lift/Move 50 Pounds, Maintain Compliance, Manual Dexterity, Marketing Plan, Mathematics, Operations, People Management, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Restaurant, Safety/Work Safety, Seafood Department, Staff Development, Staff Training, Training/Teaching, Writing Skills
PORT MADISON ENTERPRISES
SUQUAMISH CLEARWATER CASINO RESORT
F&B- Deli Supervisor
General Position Summary:
Responsible for assisting in the supervision of the deli employees. Organizes for maximum efficiency; including assisting in scheduling, hiring, training, disciplining and evaluating. Operates within the budget established by the Food and Beverage Director. Responsible for the set-up and the daily operations of the deli to include greeting guests, cash transactions, and special events during assigned shift, or in the absence of the Deli Manager.
Essential Functions/Major Responsibilities:
- Assists in the supervision of the deli staff, including training, and recommendations on disciplinary actions
- Monitors and ensures compliance of regulations regarding health and safety of both guests and employees
- Promotes good guest relations
- Assists the Deli Manager in coordinating with Marketing in the planning and implementing of Restaurant promotions and special events
- Coordinates with Security in the planning of special events for the protection of both guests and employees at the direction of the Deli Manager or F&B Director
- Responsible for cleanliness and overall appearance of the deli
- Assists in maintaining menus
- Responsible for filling in for employees who do not make their scheduled shifts either on the Cash Register or Kitchen
Specific Job Skills:
- Ability to supervise and provide direction to the Agate Pass Deli employees
- Experienced in providing excellent guest service, able to handle disputes and problem solve conflicts
- Experience in staff development and training
- Excellent math skills
- Excellent verbal and written communication skills
- Understanding of Food and Beverage procedures and cash transactions
Education and/or Experience:
High School diploma or GED req. 2 yrs of supervisory exp. in Food & Beverage Industry. Must be 21 yrs of age
Job Conditions:
Working conditions include working in an office setting with a computer and other equipment. Other conditions include being able to work both day and night shifts. Conditions will also include frequent interruptions, and working evenings, weekends and holidays.
Physical Requirements:
Ability to lift 50 lbs. while standing, twisting, or bending. Must be able to stand and/or sit for extended periods of time. Manual and finger dexterity for operation of personal computers, adding machine and routine paperwork.
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Suquamish Clearwater Casino Resort