Extension Regional Office Administrative Assistant (Crookston, MN)

About the Job

Bargaining unit consideration begins 7/23/2026 and closes 7/30/2026. This position is located in Crookston, MN.

Working Title: Extension Regional Office Administrative Assistant

Classification: Executive Ofc and Admin Spec (job code 1885), AFSCME represented

Pay Range: $24.33 - $30.69/hour; depending on qualifications

Appointment: Full-time, 40 hours a week (100% time)

Office location: Crookston Regional Extension Office (Crookston, MN); This is an in-office and in-person position, with flexibility.

Apply by: August 17, 2026

About the Job

This is a vital administrative support position that is key to the daily program and administrative office operations of the Extension Regional Office, which supports regional and statewide program delivery. They interact frequently and collaboratively with other Extension regional and county office staff across the region and state.

Location and Work Environment

This position is for the University of Minnesota Extension Regional Office in Crookston, located on the University of Minnesota Crookston campus. Work is performed in a regular office environment and often involves working at the front desk, where they greet and assist visitors. During the first 12 weeks, the employee works in the office each day; after that, a flexible option is available. Driving on short errands is required.

Work Schedule

Typical work hours will fall between 7:30 am and 5 pm, with occasional requirements for evening, weekend, and overtime work.

Primary Responsibilities

45% Volunteer Management & Systems Support

• Manage the volunteer screening and rescreening processes, including tracking applications, conducting background checks, administering orientation, completing Safety of Minors training, and processing re-enrollments.
• Communicate what screening materials are needed to applicants and staff
• Assist the Extension educator (and county support staff when applicable) in screening volunteers
• Train county program and support staff in the volunteer screening management process and roles
• Maintain volunteer database accurately and in a timely manner
• Track completed volunteer training
• Generate accurate and timely reports at the direction of the Extension educator
• Assist the Volunteer Systems Extension educator with volunteer communication materials
• Participate in work-related training and other business of the program

45% 4-H Program Support

• Manage 4-H program data through regional 4-H Online support

• Review and approve youth enrollments

• Create and maintain program agreement club and youth enrollment data in 4-H Online

• Troubleshoot and resolve enrollment data issues

• Assist local staff with 4-H Online (e.g., creating clubs or groups, moving families between counties)

• Provide data and send broadcast emails for multi-county or regional programs

• Manage data and documents according to the UMN retention schedule

• Support event registration and logistics for multi-county, regional, and state events, including but not limited to State Fair, State Horse Show, State Dog Show, State Shoot, regional camps, project bowls, and BLU leadership events

• Ensure accurate and timely periodic reporting of 4-H participation and learning opportunities

• Support regional Extension educators and local staff in the chartering process

• Support statewide 4-H work teams and programs as assigned

10% General Office Support

• Greet walk-in traffic, answer phone calls, and respond to inquiries and online communication
• Maintain equipment, including loaner inventory, workroom, office supply inventory, and make necessary purchases and handle the office mail
• Work with vendors, including obtaining estimates for office supplies, equipment, and services
• Schedule/maintain the schedule for office meeting rooms and public access to technology. Maintain and report problems with Regional Office conference room technologies
• Maintain documents related to office operations and policies, including the staff directory, office space map, and evacuation procedures
• Maintain the filing system for historical records, civil rights, and disposal.
• Orient new and existing employees on office hardware and practices (i.e., mail, keys)
• As requested, assist with projects and events; this may include making copies, arranging for food, securing a venue, or other logistics tasks
• Use a purchasing card to make purchases (e.g., conference registrations, supplies, meeting catering, and room reservations) and reconcile the P-card
• Prepare deposits for Extension programming, refunds, and other income received
• Collect employment paperwork for local and regional employees

Qualifications

Required Qualifications

• Four years of experience in an office setting and/or a combination of relevant experience and post-high school education, and/or training to include:

• Advanced experience with Microsoft (Word, Excel, etc.) and Google Suite applications (Google Docs and Sheets, Google Drive, etc.) and internet browsers and searches

• Experience formatting, drafting, or writing routine to complex correspondence, reports, and meeting materials

• Ability to work with all populations and in all communities

• Excellent written and oral communication skills

• Skilled at working with details, managing workflow, and meeting deadlines

• Customer service experience

Additional Requirements

• Valid driver's license and access to a vehicle with required insurance, to conduct day-to-day business, including bank deposits, picking up food for meetings, etc.; may also travel to provide on-site support for events

• Reimbursement for travel and subsistence is available in accordance with University policy

• Must have reliable internet if/when working outside of assigned office location

• Must be able to work regularly at a dedicated/assigned Extension Office

• Working ability to perform tasks involving prolonged work on a computer, and lifting, carrying, bending or twisting with occasional exertion of up to thirty pounds of force

Preferred Qualifications

• Expert-level customer service skills for internal and external audiences, including in person, over the phone, electronically, and virtually
• Excellent organizational skills: including electronic filing and coordinating small events
• Experience supporting more than one professional at a time and prioritizing work
• Excellent problem-solving skills
• Experience making purchases and deposits
• Experience handling sensitive/confidential information
• Experience troubleshooting and solving technical software/online system problems
• Experience with datasets, managing contact information, and mail merges

About the Department

About Extension

University of Minnesota Extension is a major outreach arm of the University of Minnesota with a mission to serve the public through applied research and education. Our mission is to make a difference by connecting community needs and University resources to address critical issues in Minnesota. Extension strives to attract and retain high-quality, passionate employees. Find further information on the Extension website.

Pay and Benefits

Pay Range: $24.33 - $30.69/hour; depending on education/qualifications/experience

Time Appointment: 100% Appointment (40 hours/week)

Position Type: Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the

time, the initial pay may not reach the maximum of the range. This approach ensures

that compensation reflects the value and unique contributions of each candidate while

maintaining equity within our organization. As part of our commitment to fair and

equitable compensation, please be aware that the salary offered to incoming candidates

will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.