Export Customer Account Specialist

Export Customer Account Specialist - United States - 188678 - Koch

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Export Customer Account Specialist

Location(s)

Jericho, New York

Company

Georgia-Pacific

Career Field

Supply Chain

Job Number

188678

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Your Job

Georgia Pacific Recycling is one of the largest pure traders of recycled commodities in the world, trading in excess of 100 thousand tons per week. By focusing on becoming a preferred partner and creating virtuous cycles of mutual benefit, we have built a collaborative network of trading partners around the world.

We are looking for an Export Customer Account Specialist to support our Export Operations team in our Jericho, NY office. The Account Specialist creates value by managing our supply chain effectively and providing solutions to challenges while ensuring compliance with all export regulations. Employees who align with our values and deliver results will have opportunities to advance into roles with increased responsibility and opportunities for value creation.

Location: This is a hybrid role based out of our office in Jericho, NY.

Schedule: Customer Account Specialists must be able to work an 8am-5pm or 9am-6pm EST schedule, with flexibility as needed depending on business needs.

Our Team

We are seeking a Customer Account Specialist who will play a crucial role in our GP Recycling Export team. As a CAS, you will work in a dynamic and fast-paced export market, while applying critical and economic thinking to meet our supplier and customer needs. You will be part of an nine-member team and will report to the Export Operations Manager.

What You Will Do

• Own international order fulfillment and order management end to end, ensuring accurate, compliant execution aligned with commercial objectives and customer requirements.
• Lead execution of logistics and operational plans to meet order fulfillment, service, and profitability expectations
• Proactively identify and resolve execution challenges to ensure uninterrupted material flow for suppliers and customers
• Manage pre-vessel booking strategy and execution to support timely and efficient exports
• Collaborate and work cohesively across multiple teams within our supply chain to drive innovation and continuous improvement
• Ensure adherence to export compliance requirements while proactively identifying risks, gaps, and corrective actions
• Apply critical and economic thinking to improve efficiency, reduce friction, and create value across the export supply chain
• Operate effectively in a fast-paced, dynamic export environment with competing priorities and tight timelines
• Build and maintain strong relationships with internal and external stakeholders through clear, proactive communication

Who You Are (Basic Qualifications)

• Experience working in the logistics industry
• Comfortable using all Microsoft Office products, specifically Word, Excel, and Outlook

What Will Put You Ahead

• A Bachelor's degree or higher in Business or a related field
• Customer account management experience with a manufacturing company
• Experience with order management /fulfillment/inventory programs
• Demonstrated ability to build and maintain long-term recurring customer relationships

For this role, we anticipate paying $65,000 - $80,000 per year

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate''s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

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