Experienced Field Service Representative

The Boeing Co

Travis AFB, CA

JOB DETAILS
SALARY
$91,800–$124,200 Per Year
SKILLS
Air Force, Aircraft Maintenance, Analysis Skills, Compensation and Benefits, Corrective Action, Customer Satisfaction, Customer Support/Service, Disability Insurance, Environmental Economics, Insurance, Leadership, Life Insurance, Lift/Move 30 Pounds, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Military/DoD Standards, On Call, On Site Support, Operational Support, Power Plant, Project/Program Management, Requirements Management, Root Cause Analysis, Security Clearance, Support Documentation, Technical Writing, United States Air Force (USAF), United States Citizen, United States Department of Defense (DoD), Willing to Travel
LOCATION
Travis AFB, CA
POSTED
6 days ago

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support the KC-46 Tanker Aircraft at Travis Air Force Base (AFB), California.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Travis AFB, CA.

You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

  • Direct support to U.S. Air Force is primarily provided at non-Boeing facilities, e.g., customer bases/sites, other contractor facilities, remote operating locations, or a combination of field locations.

  • Utilize multi-disciplined technical expertise and company knowledge to assist the customer maintain a high level of aircraft availability.

  • Validates or reviews effectiveness of existing solutions, and then develops corrective, proactive, and/or preventative action plans.

  • Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.

  • Develop and implement corrective actions to ensure customer satisfaction.

  • Understand customer expectations, assist the customer in interpreting and using support data and documents, and provide technical on-the-job training.

  • Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues affecting mission readiness and operational cost.

  • Work unsupervised for extended periods of time in a wide variety of technical, cultural, economic environments.

Basic Qualifications (Required Skills/Experience):

  • Minimum 5 years experience with Aircraft Maintenance

  • Willing and able to work rotational shifts, including weekends.

  • Ability to support on-call work during all shifts as required.

  • Must be able to kneel, squat, and stand in the elements and small spaces for extended periods.

  • Must be able to lift and carry 30 lbs.

  • At the sole discretion of leadership, employees must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs. Failure to deploy/travel will be considered as a resignation.

  • Must meet USAF and Boeing deployment requirements for FSRs defined by program management.

Preferred Qualifications (Desired Skills/Experience):

  • Airframe & Powerplant (A&P) License desired.

  • Proactive and analytical thinker.

  • Previous experience working with KC-46, KC-135, KC-10 or 767 products is desirable.

  • Knowledgeable in aircraft structural repair.

  • Proficient with Microsoft Teams, Powerpoint, and Excel.

  • Prefer previous military experience.

  • Organizational through Depot Level maintenance.

  • Bachelor's degree

Conflict of Interest:

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $91,800 - $124,200

Applications for this position will be accepted until Jun. 26, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

About the Company

T

The Boeing Co

At Boeing, you can build something better for yourself, our customers, and the world. Here you can transform aerospace and make history. And you’ll work alongside other experts and visionaries who lead and inspire. Our workforce includes every profession and career path you can imagine, taking you as far as you can dream.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Aerospace and Defense
FOUNDED
1916
WEBSITE
https://jobs.boeing.com/