Experienced European Service Advisor - 2077

Promotive

Santa Clara, CA

JOB DETAILS
SALARY
$100,000–$150,000 Per Year
LOCATION
Santa Clara, CA
POSTED
5 days ago
Experienced European Automotive Service Advisor

Location: Santa Clara, CA

Schedule: Monday through Friday
7:0 AM – 5:00 PM
No weekends

Compensation

Base Pay + Commission
$100,000–$150,000+ Earning Potential

About the Opportunity

We are a busy, high-performing independent European automotive repair facility looking for an experienced Service Advisor to join our team. This role is ideal for someone who is sales-driven, customer-focused, organized, and motivated by achieving goals and earning strong income.

We are seeking a professional who understands how to build trust with customers, sell repair recommendations from inspections, and create an exceptional service experience from start to finish.

Responsibilities

  • Greet customers and provide exceptional customer service
  • Build long-term customer relationships and trust
  • Write estimates and sell repair recommendations
  • Order parts and coordinate repair workflow
  • Communicate vehicle needs clearly with customers and technicians
  • Follow up on inspections and recommended services
  • Meet and exceed KPIs and sales goals
  • Maintain accurate repair orders and documentation
  • Work collaboratively with the team to ensure smooth daily operations

Requirements

  • 6+ years of experience as an Automotive Service Advisor
  • Independent repair shop experience required
  • Dealership-only experience will not be considered
  • Proven track record of sales performance and customer satisfaction
  • Strong experience selling repairs from inspections
  • Motivated, goal-oriented, and performance-driven
  • Professional, organized, and reliable
  • Excellent communication and relationship-building skills
  • Ability to multitask in a fast-paced environment
  • Team-oriented attitude
  • Valid and clean driver’s license required

Benefits

  • 100% paid health insurance for employee
  • 50% dependent coverage
  • Dental and vision insurance
  • Life insurance and disability coverage
  • 401(k) with 4% company match
  • Paid time off and flex time
  • 12 paid holidays
  • Major holidays off
  • Bi-weekly team lunches
  • Ongoing paid training
  • Family-first culture
  • Stable Monday–Friday schedule with weekends off

If you are an experienced Service Advisor looking for a long-term opportunity with excellent earning potential, strong support, and a positive team environment, we would love to speak with you.

#IND-SA

About the Company

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Promotive