Experienced Dealer Service Advisor

Berge Auto Group

Phoenix, Arizona

JOB DETAILS
SKILLS
Automotive Industry, Automotive Repair and Maintenance, Communication Skills, Customer Relations, Dental Insurance, Documentation, Driver's License, Interpersonal Skills, Maintenance Services, Multitasking, Organizational Skills, Problem Solving Skills, Sales, Service Delivery, Time Management, Vision Plan
LOCATION
Phoenix, Arizona
POSTED
30+ days ago

Schedule: Monday – Saturday | 7:00 AM – 6:00 PM
Experience Required: Minimum 3 years as a Dealer Service Advisor
 

Job Summary

Bell Ford is seeking a highly experienced Dealer Service Advisor to join our team.
The ideal candidate will have at least three years of Service Advisor experience within a dealership environment, be customer-focused, and thrive in a fast-paced setting.

As an Experienced Dealer Service Advisor, you will serve as the primary point of contact for service customers, ensuring their needs are met with professionalism, transparency, and a positive attitude. If you are passionate about delivering exceptional service and ready for your next opportunity, we want to hear from you.

 

Key Responsibilities

  • Serve as the trusted point of contact for walk-in and scheduled service customers
  • Actively listen to customer concerns and recommend appropriate service solutions
  • Provide accurate repair estimates and obtain customer authorization
  • Work closely with technicians to manage repair workflow and timelines
  • Deliver timely, professional updates to customers regarding service status
  • Maintain detailed and accurate service documentation and records
  • Stay informed on current promotions, service packages, and attachment opportunities
  • Maintain a clean, organized, and customer-ready workspace
  • Uphold Bell Ford’s commitment to quality, integrity, and professionalism

 

Qualifications

  • 3+ years of Service Advisor experience at a dealership
  • Strong working knowledge of automotive systems and repair services
  • Excellent communication, sales, and interpersonal skills
  • Experience with Reynolds & Reynolds software preferred
  • Valid Driver’s License with a clean driving record
  • Ability to multi-task in a high-volume service environment

 

What We Offer

  • Career advancement opportunities within The Berge Group
  • Comprehensive benefits package, including:
  • Medical, Dental & Vision insurance
  • Life insurance & disability coverage
  • 401(k) with company match
  • Employee discounts & wellness programs

 

Pre-Hire Requirements

  • Valid Driver’s License
  • Clean background check
  • Negative drug screening

 

Apply Today

If you're ready to take the next step in your automotive career with a team that values integrity, service, and excellence, apply today and become part of the Bell Ford family.

 

Bell Ford is an Equal Opportunity Employer and a Drug-Free Workplace. We consider applications for all positions without regard to race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

 

About the Company

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Berge Auto Group

For over 40 years, the Berge Auto Group family has earned its highly regarded reputation for integrity and excellent customer service in Arizona. Our passion is providing our customers with a world-class ownership experience. Because of our company culture, our employees are happy to be at work …they feel productive and well recognized. They go home satisfied. Our mission is to do the right thing, every time. To provide a positive workplace, opportunities for growth and treat our employees with respect.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1972
WEBSITE
http://www.bergegroup.com/