Experienced Credit Administration Officer (AVP/VP Level Opportunity) Worcester, MA About Us: Established in 1895, Bay State Bank is an approximately $550MM, Massachusetts-based mutual Bank. As a Bank owned by a mutual holding company, the Bank is effectively governed by its depositors, and its mutual ownership structure allows it to focus on long-term and community impact rather than short-term profits. BSB has seven branch locations in Central Massachusetts. BSB is the only remaining Bank originally headquartered in Worcester, Massachusetts: the second largest city in New England. BSB is a value-driven organization committed to intentional actions and investments that position the Bank as the community’s preferred partner for banking. The Opportunity: We are seeking an experienced Credit Administration Officer to support the oversight, administration, and ongoing risk management of the Bank’s commercial credit function. This is a highly impactful role responsible for supporting the strength, integrity, and performance of the Bank’s commercial loan portfolio through strong credit analysis, sound underwriting practices, and proactive portfolio monitoring. Working closely with the SVP – Credit Administration and Commercial Banking leadership, this position will help ensure credit decisions align with the Bank’s loan policy, regulatory expectations, and long-term strategic objectives. The final officer designation (AVP/VP) will be determined based on the selected candidate’s experience, demonstrated expertise, and alignment with the responsibilities of the position. Key Responsibilities: Credit Risk & Portfolio Oversight - Support credit administration activities, including portfolio monitoring, risk rating integrity, covenant compliance, and credit quality reviews
- Analyze new and existing commercial credit relationships to assess financial strength, repayment ability, collateral adequacy, and overall risk
- Assist with identifying, monitoring, and recommending strategies to address emerging credit concerns
- Support oversight of classified assets, delinquencies, and portfolio trends
Underwriting & Credit Administration - Prepare, review, and provide recommendations on commercial credit analyses and loan presentations
- Evaluate loan structures, including collateral, guarantor support, repayment sources, and covenant requirements
- Partner with Commercial Banking team members to provide credit guidance and support
Committee & Management Reporting - Assist in the preparation of credit-related reporting and materials for Loan Committee, Executive Management, and Board-level committees
- Provide analysis related to portfolio composition, concentrations, risk ratings, asset quality trends, and other key credit metrics
- Support Loan Committee administration, including materials, documentation, and follow-up items
ACL & Portfolio Analytics - Support the Allowance for Credit Losses (ACL) process, including data collection, analysis, and reporting
- Partner with Credit Administration leadership and Finance to ensure accurate portfolio information and appropriate credit risk monitoring
Policy, Compliance & Regulatory Support - Ensure credit activities align with regulatory expectations, internal policies, and sound banking practices
- Support regulatory examinations, audits, and loan reviews through preparation of materials and responses
Collaboration & Continuous Improvement - Partner cross-functionally with Commercial Banking, Loan Operations, Finance, and other departments to support effective credit administration practices
- Identify opportunities to strengthen credit processes, reporting, and workflows
- Provide guidance and support to team members on credit analysis and underwriting practices
- Maintain awareness of market conditions, industry trends, and regulatory developments
About You: - 10+ years of progressive commercial banking, credit analysis, underwriting, portfolio management, or credit administration experience
- Deep expertise in underwriting, financial analysis, and portfolio risk management
- Strong knowledge of regulatory frameworks and credit governance
- Proven ability to lead teams and influence senior stakeholders
- Executive presence with strong communication and decision-making skills
- Strategic mindset with a disciplined approach to risk
- Bachelor’s degree in Finance, Accounting, or related field (advanced degree or certifications preferred)
Why Bay State Bank? - Community-focused mutual bank committed to long-term relationships and local impact
- Collaborative, values-based culture
- Opportunity to contribute to the continued growth and strength of the Bank’s commercial lending function
- Direct partnership with experienced Credit and Commercial Banking leadership
- Meaningful opportunity to influence credit practices, portfolio management, and process improvement
Bay State Bank is committed to offering compensation that is fair, competitive, and informed by the market. The salary range for this position starts at $110,000 annually, with final offers determined based on a candidate’s individual qualifications, including experience, skills, education, and any relevant certifications. We also take a thoughtful approach to internal equity, ensuring that compensation decisions are aligned with our existing team and consistent across the organization. As part of our commitment to growth and development, starting offers are typically positioned to allow for future progression over time. We encourage open dialogue throughout the hiring process and welcome any questions related to compensation and benefits to ensure clarity and alignment for both you and our team.
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