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Description
Join our dynamic team at a fast-paced Ford dealership as a full-time Warranty Administrator, where your organizational skills and attention to detail will play a vital role in ensuring smooth service operations. We are seeking a motivated and quick learner who can efficiently manage warranty claims and support our service department's success. Ford experience is preferred but not mandatory for the right candidate with a strong work ethic and eagerness to learn.
RESPONSIBILITIES:
- Process and submit warranty claims accurately and promptly to manufacturer
- Review and verify warranty documentation and repair orders
- Communicate effectively with technicians, service advisors, and manufacturers regarding warranty issues
- Maintain detailed records of warranty transactions and claims
- Ensure compliance with manufacturer policies and procedures
- Assist in resolving warranty discrepancies and follow up on outstanding claims
- Support the service department in administrative tasks related to warranty processing
We foster a collaborative and growth-oriented environment where your contributions are valued. If you are a dedicated professional eager to develop your career in automotive service operations, we invite you to apply and become part of our successful team.
Requirements
- Previous experience in automotive warranty administration, preferably with Ford or similar brands
- Strong organizational and time management skills
- Ability to learn quickly and adapt to a fast-paced environment
- Excellent communication and interpersonal skills
- Attention to detail and accuracy in documentation
- Proficiency with CDK DMS and dealership software
- Self-motivated with a proactive approach to problem-solving