$75,000–$150,000 Per Year
Automotive Repair and Maintenance, Communication Skills, Compensation and Benefits, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Driver's License, Emerging Technology, Employment Law, Federal Laws and Regulations, Leadership, Repair Orders, State Laws and Regulations, Time Management, Vision Plan, Writing Skills
Experienced Service Advisor Opportunity
Titus-Will Automotive Group is one of the largest, family-owned dealership groups in the South Sound, serving Tacoma, Olympia, Lakewood, and Parkland since 1938. We are looking for experienced Service Advisors to join our busy, high-performing Ford service department, located just off I-5 and 38th Street in Tacoma.
This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.
What We Offer
Compensation & Benefits
- Pay Range: $75,000 – $150,000 per year (based on experience, performance, and qualifications)
- Compensation Structure: Base salary plus performance-based incentives
- Medical, dental, and vision insurance
- 401(k) retirement plan (eligible after 90 days)
- Paid training
- Employee discounts
- PTO: Earn 1.0 hour for every 40 hours worked
- Highly productive shop with modern equipment and the newest technology
Why You'll Love Working Here
- Consistently busy, high-volume service department
- Supportive leadership team that understands advisor workflow
- Strong technician team and efficient shop processes
- Family-owned company with many long-tenured employees and real advancement opportunities
What You'll Do
- Greet customers and guide them through the service process
- Write accurate repair orders and clearly communicate service recommendations
- Build trust and long-term customer relationships
- Coordinate with technicians to ensure timely, high-quality repairs
- Meet performance goals while delivering an excellent customer experience
Qualifications
- 2+ years of experience as a Service Advisor/Writer in a dealership or independent shop
- Strong customer service and communication skills
- Ability to thrive in a fast-paced, high-volume environment
- Valid driver's license and clean driving record
About Titus-Will Automotive Group
Titus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have built long-term careers with us. In addition to our dealerships, we operate a dedicated service center in Downtown Tacoma and service multiple makes and models.
Equal Opportunity Employer
Titus-Will Automotive Group is a drug-free workplace and an equal opportunity employer. We prohibit discrimination and harassment of any kind in accordance with federal, state, and local laws. Employment is contingent upon completion of a pre-employment drug screen (excluding marijuana). Positions involving driving company or customer vehicles require a valid driving record.