Expanse Go-Live Trainer

This is our story

With 43 million patient encounters each year, HCA Healthcare offers a depth of data few can match. DT&I identifies patterns across our network to deliver real-time insights that empower care teams and improve outcomes. Rooted in our mission, “Above all else, we are committed to the care and improvement of human life”, we transform data into action to improve the lives of every patient we serve. Join us!

What you will accomplish in this role

The Expanse Go-Live Trainer roles are a workflow and training resource who will support the facility / market during the education and go live time periods. These positions requires a detailed understanding of Expanse functionality, familiarity with facility clinical workflow, and the coordination of care teams that takes place throughout the facility. These team members will be responsible for organizing and leading training initiatives at the facility, training providers and facility team members and ensuring completion of competencies prior to go live. These team members will organize and execute on the change management and facility engagement initiatives as well as other Expanse trainings. At the time of go live, these team members will serve as at the elbow support for the providers and staff in the facility. They will be called upon to support other implementation tasks as needed to support the overall program goals, including supporting the onboarding of new team members. These roles should expect to travel to the facility with the majority of their time spent in patient care units.

What you will do in this role:

• You will apply knowledge of Expanse and interpersonal skills during implementation
• You will operate unsupervised
• You will ensure a standardized and consistent approach relating to education delivery
• You will participate in communications among all team members to ensure comprehensive understanding of needs, expectations and requirements
• You will lead and participate in the development of project implementation tools from an education perspective
• You will participate in initial project orientation, organize the go live support component of implementations, work in close coordination with corporate, division, and facility leadership
• You will organize and provide clinical training and collaborate with other members of the team to ensure the delivery of training and education materials
• You will evaluate the effectiveness of training strategies and materials and recommend changes. You will modify strategy and materials to incorporate changes
• You will evaluate clinical systems to identify functional gaps and research potential solutions
• You will participate with project leadership, business owners, ITG, and other team members in the definition and development of new or additional functionality to meet clinical needs

What qualifications you will need:

• High School Graduate required, but associate's degree preferred
• 1+ years of experience in implementation or change management preferred 
• 76%+ travel required 
• Ability to travel, work remotely in a home office environment, or work on-site in a facility required 

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.