Executive Support Lead

Pegasystems Inc

Waltham, MA

JOB DETAILS
SALARY
$73,400–$109,800 Per Year
SKILLS
Analysis Skills, Artificial Intelligence (AI), Best Practices, Blog, Blueprints, Calendar Management, Communication Skills, Compensation Management, Compensation and Benefits, Consulting, Content Development, Continuous Improvement, English Language, Event Management, Executive Assistant Skills , Expense Reports, Facebook, Government, Leadership, LinkedIn, Logistics, Multitasking, Operational Support, Organizational Skills, Plan Meetings, Power Amplifier, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Product Design, Project Tracking, Record Keeping, Regulations, Reporting Skills, Schedule Development, Social Media, Technical Leadership, Technical Support, Time Management, Trademarks, Twitter, YouTube
LOCATION
Waltham, MA
POSTED
15 days ago

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Executive Support Lead

Job Category: Alliances & Partners

Location: US - Massachusetts - Waltham

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Meet Our Team:

Join a high-performing support team at Pega, where precision, discretion, and agility are key. You will be playing a critical role not only in enabling operational excellence, but also in amplifying leadership''s voice, and supporting executive presence across internal and external channels.

Hybrid work model based in Waltham, MA

Picture Yourself at Pega:

Imagine being the right hand to a senior executive and their team, managing complex schedules, tracking and execution of key priorities, coordinating high-stakes meetings, and handling sensitive information with professionalism and care.

You'll be at the center of operations, helping shape the rhythm of leadership while also influencing how leaders communicate across the organization. From preparing polished messaging to supporting internal announcements and social media engagement, you'll help ensure leaders show up clearly, consistently, and authentically.

What You''ll Do at Pega:

  • Partner closely with executives to draft, edit, and refine communications and leadership messaging
  • Support creation and distribution of internal announcements, updates, and team communications
  • Assist with executive social media presence (e.g., LinkedIn)
  • Drive execution against key priorities by proactively tracking progress on strategic objectives while ensuring consistent follow-up
  • Lead end-to-end event management, including planning, coordination, and execution of meetings and events that support executive priorities and organizational objectives
  • Manage executive calendars, coordinate meetings, and prepare comprehensive briefing materials
  • Where required act as gatekeeper for calls, visitors, and help maintain correspondence and connections correspondence
  • Process expense reports and maintain confidential records as required
  • Prepare reports, agendas, presentations, and talking points for internal and external meetings

Who You Are:

  • Digitally and AI savvy-comfortable with productivity and collaboration tools, content platforms, and social media best practices
  • A strong communicator with the ability to translate ideas into clear, polished messaging
  • A proactive problem-solver with exceptional organizational skills
  • A discreet professional who handles confidential information with care
  • A master of multitasking who thrives in fast-paced environments
  • A relationship builder who collaborates effectively across executives, communications teams, and stakeholders

What You''ve Accomplished:

  • Contributed to internal and external communications, executive messaging, or content development
  • Managed complex senior level calendars and travel logistics across time zones
  • Supported senior executives in dynamic, global organizations a plus
  • Delivered polished presentations, talking points, or written materials under tight deadlines
  • Assisted in coordinating high-impact meetings, events, or leadership communications moments

Pega Offers You:

  • A culture built on AI‑First innovation and Growth Mindset values-learn fast, think big, and continuously improve.
  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

#LI-JV1

Additional Information

Base salary range for this role is 73,400 - 109,800 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate''s education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

Job ID: 23696

AI in Action - Responsible Use of AI in Recruitment

Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people-not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant''s race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications

GDPR Candidate Privacy Notice

Pegasystems Limited UK Gender Pay Gap Statement

EEO/AA Policy Statement

Your Employee Rights Under the Family and Medical Leave Act

E-Verify Notice

Employee Polygraph Protection Act Rights

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About Pega

Pega delivers the platform to reimagine, run, and evolve the processes and decisions an enterprise can''t afford to get wrong. We combine AI with proven architecture to keep mission-critical operations governed, scalable, and continuously adaptable. Since 1983, the world''s largest organizations have trusted Pega to turn transformation ambition into durable results.

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About the Company

P

Pegasystems Inc

Since 1971, P E Systems has been providing professional systems engineering and acquisition management services. The firm has CONUS locations in Virginia, Maryland, Massachusetts, Oklahoma and Ohio, and overseas in Japan, Bahrain and Italy. The company provides a range of technical capabilities supporting many different clients. P E Systems practices a full service approach through its use of flexible, mission-oriented teams that bring the right resources together to meet all customer requirements. Our emphasis is on personnel both acquiring and retaining a staff of qualified engineering and technical professionals through selective recruiting and a comprehensive benefits program has contributed to our continued success in supporting a wide range of government organizations.

P E Systems has developed strong core capabilities in systems engineering, specialized acquisition support, and communications interface programs through provision of technical, program management and systems acquisition support as both a prime and subcontractor. We have established strategic relationships with our Partners.

P E Systems has a long history of providing superior technical support services in a cost-effective manner. Our Quality Policy further describes the focus on quality that helps us achieve this level of service.

  • 2017 –  Summit Research Corporation (SRC) merged into P E Systems on March 1, 2017, assuming all contract obligations
  • 2016 – Jack Grady appointed to Vice-President of Operations and Dayton Division Manager
  • 2007 – Opened new offices and San Antonio, TX
  • 2006 – Graduated from 8(a) program
  • 2003 – P E Systems achieves ISO 9001 certification
  • 2000 – P E Systems acquired Atlantic Analysis Corporation to enhance IT offerings with Oracle database development capabilities
  • 1998 – Acquired Bahan Dennis, Inc. (BDI), which has been integrated into the company operating structure, as the Dayton, OH Division. It provides program management and systems functional support to the Aeronautical Systems Center, AFMC, Material Systems Group (ESC) and the Air Force Reserve Command Detachments at Wright Patterson AFB, OH
  • 1997 – Became an 8(a) certified small business and gained approval for a GSA Schedule for Information Technology Services
  • 1996 – P E Systems acquired Summit Research Corporation (SRC) as a wholly owned subsidiary specializing in Exercise/Performance/Acoustic Analysis, Training, and Information Technology services, primarily for the U.S. Navy
  • 1995  – Wes King acquired P E Systems
  • 1971  –  P E Systems founded
  • 1971  –  P E Systems was formed to provide technical, scientific, and programmatic management and systems acquisition support to the Department of Defense as well as other government and commercial organizations
COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1971
WEBSITE
https://www.pesystems.com/