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Executive Director

Epic Health Services

Southfield, MI

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JOB DETAILS
SKILLS
Ambulatory Care, Analysis Skills, Campaigns, Continuous Improvement, Cross-Functional, Data Analysis, Epic Systems, Healthcare, Healthcare Administration, Leadership, Lean Six Sigma, Marketing, Medical Record System, Operational Improvement, Operational Support, Operations Management, Organizational Development/Management, Outpatient Care, Performance Management, Process Improvement, Product/Service Launch, Project Management Professional (PMP), Project Tracking, Project/Program Management, Revenue Management, Staff Training, Succession Planning, Team Lead/Manager, Team Player
LOCATION
Southfield, MI
POSTED
Today
Executive Director - Outpatient Centers

Location: Southfield, MI

Job type: Full-time, In-person

"Please note: Based on your skills and experience, you may also be considered for other opportunities within EPIC Health"

Position Summary:
The Executive Director for Outpatient Centers leads structure, optimization, and performance management for multiple service lines across all centers. This executive ensures efficient center operations and coordinates resources for high-quality care, innovative projects, and operational excellence in a fast-paced, iterative environment.

Key Responsibilities:
  • Drive daily operational performance improvements using Lean Six Sigma methods across centers.
  • Build and organize teams through skills matching, succession planning, and sound organizational structure for center-level transformation.
  • Launch and oversee innovation projects at centers, ensuring successful deployment and adherence by staff to project protocols and standards.
  • Use strong data analysis and technology skills to interpret operational trends and support evidence-based decisions.
  • Direct and monitor rapid, week-long project sprints, committing to high-level project management skills without requiring PMP certification.
  • Collaboratively develop and expand service lines across centers with clinical, technology, and administrative stakeholders.
  • Oversee revenue cycle management and digital transformation initiatives to maximize performance and efficiency.
  • Promote a culture of continuous improvement, staff engagement, adaptability, and resilience, embedding new innovations into center workflows.
  • Collaborate with executive leadership to ensure operational alignment with broader strategic and performance goals.
Qualifications:
  • Experience organizing teams with skills matching and succession plans.
  • Demonstrated ability to launch and roll out innovation projects, with strategies for staff training and adherence.
  • Advanced ability in technology and operational data interpretation.
  • Lean Six Sigma practitioner; proven process optimization in healthcare operations.
  • Leadership experience managing multidisciplinary teams through change.
  • Experience developing and scaling new service lines for outpatient/ambulatory care.
  • Knowledgeable in revenue cycle operations, digital health, and EHR.
  • High-level project management experience in iterative, high-velocity settings (PMP not required).
  • Bachelor's in healthcare administration, business, or related discipline; Master's preferred.
  • Minimum 10 years of progressive healthcare operations leadership, focused on outpatient centers.
Work Environment:
  • Fast-evolving and collaborative, with cross-functional teamwork (clinical, tech, admin).
  • Strong emphasis on innovation, operational agility, and continuous improvement as central drivers of success.
What We Offer
  • Competitive salary
  • Comprehensive medical, dental, and vision coverage
  • Retirement savings plan & Generous PTO
  • Professional growth opportunities (training, mentorship, leadership development)
  • Mission-driven, collaborative culture with direct community impact
  • Access to cutting-edge tools and technology

Why EPIC Health?

We're not just building campaigns-we're building a movement. At EPIC Health, your work helps expand access to quality care for underserved communities. Join us and shape the future of healthcare marketing with purpose, precision, and heart.

About the Company

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Epic Health Services