Executive Assistant to the CEO

***This position is based on-site at our administrative office in Espanola, New Mexico, Monday through Friday.***

Position Overview: Under the direction and supervision of the CEO, the Executive Assistant to the CEO provides high-level, administrative support to the CEO by managing calendars, coordinating meetings, and optimizing executive time. Requires strong communication skills, attention to detail, and the ability to manage multiple priorities while navigating the organizational structure. It also supports governance functions by coordinating Board of Directors and committee activities, including meeting logistics, materials preparation, and documentation.

What You Will Do:

• Own CEO calendar as a strategic asset: allocate time to highest-value decisions, protect strategy blocks, and build realistic transition/prep time.
• Apply judgment on inbound requests: recommend accept/decline/delegate/async-summary based on CEO priorities and enterprise impact (not first-come, first-served).
  Enforce meeting standards (agenda for meetings longer than 15 minutes; clear outcomes, owners, and decision points).
• Ensure board/committee materials are board-ready and delivered at least one week prior, including active follow-up with executives/stakeholders for outstanding content.
• Maintain governance policies and documentation discipline: review cadence, version control, and reference integrity.
• Capture board/committee follow-ups, assign appropriately, and ensure closure.
• Minutes discipline finalize board minutes within three business days and committee minutes within two business days.
• Operate CEO travel as a managed workflow: travel blocks, logistics, itinerary distribution, space needs while traveling, and pre-travel prep time.
• Serve as the primary point of contact for the CEO by screening and prioritizing incoming calls, correspondence, and visitors, ensuring efficient use of executive time and adherence to organizational policies.
• Prepare, draft, and format correspondence, reports, memoranda, presentations, technical documents, and other materials for the CEO and Senior Team; review documents for accuracy and completeness prior to executive approval.
• Compile, analyze, and prepare briefing materials and background information for meetings, conferences, reports, and strategic discussions with internal and external stakeholders.
• Maintain organized electronic and hard-copy filing systems; retrieve records as needed; manage electronic communications to support efficient office operations.
• Demonstrate a strong commitment to customer service by fostering positive patient and customer relations, ensuring respect for individual rights, needs, and confidentiality at all times.
• Support organizational effectiveness by assisting other departments and Senior Team members as needed and contributing to cross-functional initiatives.
• Perform other administrative and related duties as assigned, in accordance with the employee's job description and the ECFH Code of Ethics Policy.

Minimum Qualifications:

• High school diploma or GED equivalent.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office technologies.
• A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.
• High attention to detail with the ability to maintain accuracy and precision in all tasks.
• Strong verbal, written, and interpersonal communication skills.
• Professionalism and discretion in handling sensitive and confidential information.
• Excellent time management skills with a proven ability to meet deadlines.

Preferred Qualifications:

• Associate's degree in Business, Finance, or a related field of study.
• Bilingual in English and Spanish.

Physical Requirements:

• Ability to balance, bend, lift, carry, and pull up to 20 lbs.
• Ability to sit and stand for extended periods, typically longer than four hours.
• Flexibility to work a varied schedule, including evenings, weekends, or as needed.
• Manual dexterity and ability to use hands and fingers for feeling, grasping, and operating office equipment.
• Adequate hearing ability for communication and monitoring office environments.
• Good vision for reading documents, operating office equipment, and observing surroundings.
• Capability to stoop, crouch, crawl, or kneel as necessary for office tasks.
• Ability to talk clearly and effectively for communication.
• Ability to walk and move around the office environment.

What We Offer:

• 401(k) Retirement Plan
• 7 Paid Holidays
• Paid Sick Time
• Comprehensive Medical, Dental, and Vision Insurance
• 100% Employer-Paid Basic Life Insurance
• Voluntary Employee Supplemental Benefits
• Employee Assistance Program (EAP)
• Education Reimbursement
• Flexible Spending Account (FSA)

Who We Are:
As a Federally Qualified Health Center (FQHC) and 501(c)(3) nonprofit, El Centro Family Health is dedicated to providing affordable, accessible, and high-quality healthcare to the people of Northern New Mexico. Our mission is to enhance the quality of life in our community by delivering primary care and health education through a network of clinics and collaborative programs. At El Centro, we are committed to offering vital health services in a compassionate, supportive, and patient-centered environment.

Equal Employment Opportunity Statement:
El Centro Family Health is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. We are committed to fostering a diverse and inclusive workplace for all.