Executive Assistant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Executive Assistant will provide strategic, high-level administrative and operational support to the Consumer Lending Enablement Executive and team. This role also supports cross-LOB and enterprise work including partnerships with leadership teams, senior stakeholders and employee networks – specifically HOLA, by preparing materials and ensuring alignment of key deliverables. The Executive Assistant will play a critical role in enabling the Executive to lead effectively, removing friction from day‑to‑day operations and ensuring high‑quality execution across all responsibilities.

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

• Strategic Executive support
• Complex Calendar, Communication and Stakeholder Management
• Cross-Team, Region and -LOB coordination
• Document and deck preparation
• Solves problems, resolving issues independently to remove friction for the Executive’s Day
• Budget & Expense Management – managing reimbursements, expense reports and budget tracking
• Travel and event planning – coordinating regular leadership meetings, travel/market visits and offsite leadership meetings
• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner
• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member
• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Required Qualifications:

• 3 – 5+ years of experience providing administrative support at the senior management level
• Excellent time management, multi-tasking, and prioritization skills
• Advanced skills in Outlook and other MS Office programs
• Deep knowledge of software applications including Concur, Visio, Tableau etc.
• Highly organized with strong attention to detail
• Ability to work effectively under pressure and time constraints
• Strong written and verbal communication skills, with a demonstrated ability to interface with all levels of leaders

• Experience in a fast-paced environment
• Experience coordinating across organizations and lines-of-business

Desired Qualifications:

• Preferred Business understanding
• 1-2 years business support
• 1 year project management
• Bachelors/Undergraduate degree preferred

Skills:

• Executive decision‑support readiness – able to anticipate what you need for meetings, prep, and follow‑ups.

• Understanding of enterprise priorities – ability to align scheduling, prep materials, and communications with key business objectives.

• Analytical thinking – can distill information, summarize decks, and escalate what matters.

• Quality control mindset – notices inaccuracies, gaps, and inconsistencies before they reach you or your peers.

• Document and deck preparation – strong PowerPoint, Word, Excel; can polish materials for senior audiences.

• High confidentiality – handles sensitive topics (people, strategy, financials) with absolute discretion.

• Technology fluency – Mastery of Microsoft 365 including Outlook, Teams, SharePoint, Excel and PowerPoint

• Adaptability - thrives in fast‑moving, ambiguous environments

• Forward-looking mindset – anticipates needs before they arise

Shift:

Hours Per Week: 

Pay Transparency details

US - CT - East Hartford - 101 E River Dr - One Riverview Square (CT2550), US - MA - Springfield - 1414 MAIN ST - ONE MONARCH PLACE (MA9414), US - NJ - Iselin - 194 WOOD AVE S (NJ7550), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$34.00 - $65.07 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.