Administrative Management, Administrative Skills, Budgeting, Business Administration, Conferences, Consulting, Data Collection, Disciplinary Action, Driver's License, Establish Priorities, Federal Government, File Maintenance, Grant Writing, Health Education, Healthcare, Mail Processing, Marketing, Operational Support, Performance Reviews, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Program Planning, Project Tracking, Public Administration, Public/Media/Press/Analyst Relations, Record Keeping, Regulations, Regulatory Compliance, Reporting Skills, Schedule Development, Staff Development, Strategic Planning, Training/Teaching, Workflow Analysis
Administrative Support Manager
The purpose of this position is to manage administrative support services including budget, grant applications, personnel, public information, regulatory compliance, strategic plan, staff development and training and other operational activities of assigneddepartment. This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.
Essential Functions
- Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
- Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
- Directs administrative support operations, assists in resolving personnel and operational issues, consults with management on long-range plans and coordinates new programs and services.
- Evaluates workflow processes, establishes priorities and delegates work assignments to achieve goals and objectives.
- Interprets, explains and enforces regulations, policies and procedures.
- Coordinates activities with other departments and external agencies to achieve maximum utilization of personnel and equipment.
- Represents the department to the public to coordinate, explain and discuss programs and services.
- Assists in budget preparation, controls expenditures and prepares and submits grant applications for programs and services.
- Determines staff development and training needs and coordinates program scheduling to address the needs.
- Directs the research and data collection with staff and prepares reports on programs.
- Coordinates with staff the preparation of presentations, speeches and other correspondence, and reviews information before dissemination to the public.
- Assists in the scheduling of the department director's meetings with local, state, federal and international agencies and officials.
- Prepares reports and correspondence, completes special projects, and maintains records and files.
- Performs related work as assigned.
Minimum Requirements
Bachelor's Degree in Business or Public Administration or related discipline.
Four (4) years of business, health care, education, marketing or public relations administration experience to include two (2) years of management experience.
An equivalent combination of education and experience may be substituted, but must include two (2) years of management experience.
Must possess and maintain a valid state driver's license with an acceptable driving history.
Must be of good moral character, with no criminal or felony record inconsistent with the provisions of this paragraph. Unacceptable will be persons who have been convicted of a felony, or who have any criminal action pending against them. Misdemeanor convictions will be considered on an individual basis. An applicant may be disqualified for multiple misdemeanors, an unacceptable criminal record, or multiple traffic violations. Applicants who have illegally bought or used marijuana, including medicinal cannabis, within six months of application will be disqualified. Applicants who have illegally sold marijuana, including medicinal cannabis, within one year of application will be disqualified. Applicants who have illegally bought, sold, or used any controlled substance or narcotic drug, other than marijuana, without a prescription within six years of application will be disqualified.
Must submit to a pre-employment drug screening.
Must submit to fingerprinting for criminal history check.
Must submit to a pre-employment polygraph test.
May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.
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Louisville Metro Government