Executive Administrative Assistant

Mental Health Association - Western MA

Chicopee, MA

JOB DETAILS
SKILLS
Administrative Management, Administrative Skills, Analysis Skills, Board Meeting, Calendar Management, Channel Strategies, Communication Skills, Computer Skills, Copying Machines, Cross-Functional, Detail Oriented, Executive Assistant Skills , Health Plan, Human Resources, Identify Issues, Leadership, Logistics, Manual Dexterity, Meeting Minutes, Microsoft Product Family, Office Equipment, Operational Support, Plan Meetings, Policy Development, Presentation/Verbal Skills, Printers, Procedure Development, Record Keeping, Reporting Skills, Research Skills, Safety Process, Safety/Work Safety, Team Lead/Manager, Time Management, Travel Planning, Writing Skills
LOCATION
Chicopee, MA
POSTED
1 day ago

The Executive Administrative Assistant provides high-level administrative and operational support to the President & CEO and Chief Operating Officer. This role serves as a strategic partner to executive leadership ensuring alignment of priorities, coordination across the leadership team, and effective agency-wide communication.

Schedule: full-time, 40 hours per week, Mon - Fri 9am - 5pm

Pay Range: $22 - $24 per hour

Key Responsibilities

Executive & Leadership Support

  • Manage complex calendars for the CEO and COO
  • Coordinate leadership meetings and priorities
  • Prepare reports, presentations, and correspondence
  • Coordinate travel, expenses, and logistics

Leadership Team Coordination

  • Attend Senior Leadership meetings and record minutes. Follow up with members of the Senior Leadership team to obtain signatures when necessary
  • Track key initiatives and action items
  • Facilitate cross-functional communication across divisions and departments
  • Work with leadership on special projects

Agency Wide Communication

  • Manage communication flow from leadership to staff
  • Draft organizational updates and announcements
  • Ensure consistent messaging across the agency

Board and Governance Support

  • Serve as liaison to the Board of Directors
  • Prepare agendas, materials and minutes
  • Coordinate Board and committee meetings

Project & Administrative Management

  • Track executive and agency-wide projects
  • Maintain confidential records
  • Support events and leadership initiatives
  • Run regular reports for analysis purposes
  • Compose letters, reports, RFRs, and other materials to produce finished work ready for distribution within prescribed deadlines
  • Assist Director of Operations with the maintenance of copiers/printers by ordering toner, scheduling maintenance calls and troubleshooting machine errors when possible  

Miscellaneous

  • Engage in continuous learning and development. Attend various workshops and training designed to enhance skills in areas such as supervision and computer competency.
  • Perform various other administrative duties. Act as backup receptionist when needed. Respond to inquiries from employees, outside agencies, and clients.
  • Maintain a safe workplace environment by identifying and addressing any safety hazards/issues, reporting all employee accidents to Human Resources and consumer accidents to supervisors, and following established MHA safety policies and procedures.
  • Perform other similar or related duties as directed

Requirements

  • Three years of administrative experience required
  • Bachelor’s degree preferred
  • Strong verbal and written communication skills
  • Must possess and demonstrate excellent computer skills and be capable of working independently in Microsoft 365
  • Demonstrated ability to take initiative and exercise independent judgment
  • Ability to research and evaluate data and develop sound conclusions and recommendations
  • Visual acuity to written and computer screen data, attention to detail and manual coordination and dexterity in the operation of office equipment
  • Ability to work well with all levels of internal management and staff as well as outside clients and vendors
  • Must possess qualities such as professionalism, decorum, ability to maintain confidentiality and use discretion

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability

About the Company

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Mental Health Association - Western MA