Exam Office Assistant (Student)

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Job ID

60425

Location

Columbia

Full/Part Time

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Hiring Department

The Disability Center serves as a leader in supporting Mizzou students with disabilities through collaboration, facilitating accommodations, educational programming, and consultation across the University community.

Additional information may be found by visiting Disability Center.

Job Description

Summary

The Exam Office Assistant prepares testing materials for students registered with the Disability Center. The Exam Office Assistant also performs clerical duties in the Disability Center office.

Essential Functions

• Greet customers in a friendly, timely, and professional manner. Assist with various inquiries as appropriate, either by answering questions utilizing your own knowledge and in accordance with established departmental procedures or by directing to the appropriate staff member.
• Perform receptionist duties. Answer the desk phone, organize, and sort mail. Ensure the office is presentable by performing light cleaning duties. Analyze situations and confidently respond in a manner consistent with training.
• Assist in the preparation for and administration of accommodated exams. Effectively communicate with students, staff and faculty to ensure proper administration of exams.
• Serve as a proctor or exam dispatcher as necessary.

Additional Responsibilities

• Maintain academic integrity.
• Present a positive, professional image to the campus community on behalf of the Disability Center.
• As with all positions, involvement with other duties and responsibilities is expected in order to serve the customer and maintain the Student Affairs mission.

Anticipated Hiring Range

$16.25 per hour, paid on a bi-weekly basis

Shift

Average number of hours per week: 16

You must be available to work the following shift:

• 5:30 p.m. - 9:30 p.m., Monday-Thursday

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

Minimum Qualifications

To be eligible for a student title, an individual must be enrolled at the University of Missouri. Enrollment in the summer session is not required if the student was enrolled in the Spring semester and is pre-enrolled for the Fall semester. Selection is contingent upon results of a review with the Office of Institutional Equity, Office of Student Accountability & Support, Office of the Vice Chancellor for Student Affairs, previous MU appointment history, and reference checks.

Preferred Qualifications

• Prior experience as an Exam Proctor and/or Dispatcher
• Good organizational skills
• Punctuality

Application Materials

Complete application, and upload the following: résumé, class schedule, cover letter, and 3 or more references which must include at least 1 MU supervisor (if applicable). Please provide your MU e-mail address in the contact information section of the application.

Other Information

Learning Outcomes

Expected career readiness competencies gained and/or enhanced from this position include:

• Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions and overcome problems. The individual is able to obtain, interpret and use knowledge, facts and data in this process and may demonstrate originality and inventiveness.
• Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters and complex technical reports clearly and effectively.
• Teamwork/Collaboration: Build collaborative relationships with colleagues and customers by valuing the uniqueness of every individual. The individual is able to work within a team structure and can negotiate and manage conflict productively.
• Digital Technology: Leverage existing digital technologies ethically and efficiently to solve problems, complete tasks and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies.
• Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage their emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize and delegate work.
• Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits (e.g., punctuality, working productively with others and time-workload management), and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind and is able to learn from their mistakes.
• Career Management: Identify and articulate one's skills, strengths, knowledge and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities and understands how to self-advocate for opportunities in the workplace.

Benefit Eligibility

This is a student position and is not eligible for University benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.