At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. We are looking for an Implementation Specialist to focus on our DrChrono or CollaborateMD products. Specific responsibilities will include providing training and consulting to our customers and helping them through our process in a timely manner. You will develop our customers' skills to ensure they complete their implementation feeling confident and comfortable using our software for many years to come.Responsibilities Host webinar training sessions joined by multiple customer stakeholdersServe as your customer's main point of contact for a 60-90-day periodManage the overall implementation project to ensure on-time deliveryProvide consultancy to both new and existing customers on best practices in using our softwareRespond promptly to inbound phone calls and emailsIdentify and escape priority issuesManage 15-35 customer projects simultaneouslyBecome a product specialist to others within the organizationBe a solution provider!Skills and Experience An Associate's or Bachelor's degree in Business Administration, Healthcare Administration, Project Management, Nursing or similar fieldAt least 2 years of experience working in the healthcare industry, preferably in Healthcare TechExperience serving in a customer implementation, customer success, account management, solutions engineering, consulting or sales roleStrong bedside-like manner: can patiently support others through a first-time experienceExcellent verbal and written communication skillsStrong problem-solving skillsImpeccable time management skillsLocation The EverCommerce team is distributed globally, with teams across multiple regions. This role can be based anywhere in the United States – if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require occasional travel to our Corporate Headquarters in Denver, Colorado, or to other office locations within the United States.Benefits and Perks Flexibility to work where/how you want within the United States – in-office, remote, or hybridDay 1 access to robust health and wellness benefits, including an annual wellness stipend401k with up to a 4% match and immediate vestingFlexible and generous (FTO) time-offEmployee Stock Purchase ProgramThe target base compensation for this position is $55,000 to $65,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.We look forward to reviewing your credentials and getting to know more about your experience!#J-18808-Ljbffr