A Technician is responsible for setting up and operating small-scale audiovisual systems in hospitality settings to ensure customer satisfaction. Reporting to an Operations Manager or Director, key duties include equipment operation, customer service, and technical systems knowledge. The role requires a high school diploma (associate's preferred), relevant training or certification, and 1 year of customer service or AV experience. Physical demands include lifting up to 50 lbs and various mobility tasks. Work environments include hotels, convention centers, and warehouses with irregular hours, travel, and exposure to outdoor conditions. Competencies include delivering excellent service, integrity, results orientation, valuing people, and effective communication. The hourly pay range is $18.11 - $22.18, based on experience and location.