Event Sales & Services Specialist

City of Mankato

Mankato, MN

JOB DETAILS
SALARY
$27.12–$29.75 Per Hour
SKILLS
Accounting Close, Background Investigation, Billing, Budgeting, Calendar Management, Capability Maturity Model (CMM), Cash Management, Catering Services, Cellular Telephone, Communication Skills, Compensation and Benefits, Contract Negotiation, Cook Dishes, Credit Union, Customer Support/Service, Documentation Plan, Driver's License, Electrocardiogram, Embedded Systems, Employee Assistance Plan, Employee Benefits, Employee Terminations, Environmental Regulations, Event Management, Facilities Management, Food and Beverage Industry, Health Insurance, Healthcare, High School Diploma, Human Resources, Laboratory Testing, Life Insurance, Medications, Needs Assessment, Operations Processes, Physical Therapy, Prescription Drugs, Presentation/Verbal Skills, Primary Care, Problem Solving Skills, Property Management, Psychiatry and Mental Health, Radiography, Sales, Sales Operations, Team Player, Video Chat
LOCATION
Mankato, MN
POSTED
14 days ago

Event Sales & Services Specialist

Salary

$27.12 - $38.01 Hourly

Location

Civic/Event Center - One Civic Center Plaza, Mankato, MN

Job Type

Full Time

Job Number

202600050

Department

Civic Center

Division

6498513 Civic Center Operations

Opening Date

06/09/2026

Closing Date

6/21/2026 11:59 PM Central

  • Description
  • Benefits
  • Questions

Description

The 2026 starting rate of pay is $27.12 - $29.75 per hour with advancement to $38.01 per hour.

Grade: STA2 FLSA Status: Non-Exempt

Safety Sensitive Position: No

Supervisor Title: Events Coordinator

Minimum Qualifications of Education and Experience:

  • One (1) year of demonstrated experience in event services management and/or sales and operations
  • Two (2) years of customer service experience
  • Must possess a valid drivers license and be able to drive in the state of Minnesota
  • High School Diploma or GED equivalency

OR

  • Any satisfactory equivalent combination of education, training, and experience that demonstrates the knowledge, skills, and abilities to perform the duties of the job proficiently may be substituted for the above requirements.

Nature of Work:

Under the direct supervision of the Events Coordinator, the Event Sales and Services Specialist promotes the Mayo Clinic Event Center for meetings, banquets, weddings and conventions; coordinates and oversees events; and assists the Events Coordinator in booking events and servicing client's needs while providing exceptional customer service.

About Us:

Our employees are committed to working in an environment that fosters the core values of the City of Mankato - positive attitude, accountability, respect, teamwork, and integrity. We care about making a positive difference in the lives of others. Our work is challenging and has purpose. We listen and engage with each other and our community. We are empowered and trusted to make good decisions that align with the public service principles and core values. Our organization is committed to investing and developing each other. We will recognize and celebrate our collective achievements and individual accomplishments.

We take pride in investing in our employees. Our team enjoys a supportive work environment that encourages not only success for the community we serve, but for you as well. Come grow your career with us!

Duties / Responsibilities

Primary Essential Work Functions:

  • Assists the Events Coordinator with event bookings and fulfillment.

  • Performs event coordination duties:

  • Meeting with clients

  • Determining needs

  • Assisting clients with event budgets and catering requirements

  • Preparing event layouts

  • Coordinating room setups by effectively communicating across departments

  • Oversees and assists with events in progress:

  • Resolves operational and procedural problems

  • Reports and changes in original event requirements and adjusts billings accordingly

  • Assists with all events both on and off-site.

  • Assists with the hiring, training, and management of part-time Event Facilitators.

  • Assists with scheduling staff according to event needs.

  • Assists the Food and Beverage department with the management of concessions and bar locations including, but not limited to, opening and closing events, managing part-time staff and assisting with food and bar preparation.

  • Accurately closes out financials on events following facility cash management policies.

  • Maintains knowledge of, and follows proper protocol relating to alcohol related procedures and liabilities.

  • Works collaboratively and assists across all event center departments as necessary.

  • Provides exceptional customer service to internal and external customers.

Other Work Functions:

  • Performs physical and mental demands and work environment requirements for this position.
  • Attendance during regularly scheduled work hours and outside regular hours as necessary.
  • Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and community customers.
  • Performs other related work as assigned or apparent.

The above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Communicates With:

  • Internally - Event Center Staff, contracted staff, other City staff/departments
  • Externally - Clients, event attendees and facility partners

Supervision:

  • Non-supervisory

Qualifications / Conditions of Employment

  • Must be available to work normal office hours, plus various night, overnight, holiday, and weekend hours.
  • Must possess a valid drivers license and be able to drive in the state of Minnesota.
  • Must successfully complete a background examination.
  • Must possess a current cell phone or home phone number that can be accessed by building management personnel for contact purposes.
  • Must comply with organizational and departmental policies.
  • Must comply with data practices policies and standards relative to not public data. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished the not public data must be properly stored according to city policy and the Minnesota Statutes.

Hours of Work

This position will work abbreviated normal office hours, plus night, holiday, and weekend hours. This position is responsible for event preparation, presentation, and move out periods. Continuous hours of work may be varied and long as events and productions determine working hours.

City of Mankato

2026 BENEFITS OVERVIEW

For Regular Full-Time Employees

The City of Mankato provides a comprehensive, balanced, and competitive benefits package as part of your total compensation. The Citys benefits programs address both the immediate needs that you and your family may have, such as medical coverage or flexible spending accounts, and your long-term needs, such as retirement savings. The following outline of City-offered benefits serves as an overview and does not provide all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents, the plan documents will prevail.

EMPLOYER PROVIDED BENEFITS:

Paid Vacation:

Vacation accruals, utilization, and payouts vary within each collective bargaining agreement and/or employee handbook. The following is the general overview of the vacation benefit:

  • Vacation hours may be accrued to a maximum of 50 days or 400 hours.
  • Hours are accrued incrementally each pay period.
  • Vacation hours may be taken in 30-minute increments.
  • Unused balance carries over year to year.

Years of Service - Vacation Days Per Year

0 - 5 years - 10 days

6 - 10 years - 15 days

11 - 14 years - 17 days

15 -20 years - 20 days

21 years - 21 days

22 years - 22 days

23 years - 23 days

24 years - 24 days

25 years - 25 days

26 years - 26 days

27 years - 27 days

28 years - 28 days

29 years - 29 days

30+ years - 30 days

Paid Sick Leave:

Employees earn 8 hours of sick leave per month.

11 Paid Holidays and 1 Floating Holiday:

All regular full-time employees of the City, except those who are governed by a union contract or different holiday policy, receive the following paid holidays:

  1. New Years Day

  2. Martin Luther King, Jr. Day

  3. Presidents Day

  4. Memorial Day

  5. Juneteenth

  6. Independence Day

  7. Labor Day

  8. Veterans Day

  9. Thanksgiving Day

  10. Friday After Thanksgiving Day

  11. Christmas Day

  12. Floating Holiday

Health Insurance Coverage Through Blue Cross/Blue Shield of MN:

  • Health insurance plans to choose from: $5,000 HDHP with an HSA, $3,400 HDHP with an HSA, $500 CMM, $100 CMM/Traditional Plan

  • Single Coverage

  • The City will contribute 95% of the premium for the IRS Minimum Embedded Deductible Plan.

  • The City will contribute 100% of the premium for the alternative High-Deductible plan.

  • For all other single coverage plan options, the City will contribute at the same premium rate as the IRS minimum embedded deductible plan.

  • Dependent Coverage (Employee + Spouse, Employee + Children, or Family)

The City will contribute 90% of the premium of each High-Deductible Plan option. All other plan options the City will contribute at the same premium rate as the IRS minimum embedded deductible plan.

  • Employee Responsibility

  • Employees are responsible for paying the remaining percentage of premiums, which will be deducted through payroll, on a bi-weekly basis.

  • City contributions for union members will follow negotiated contract language.

Employer and employee contributions for non-union employees are shown below. Please note that union employee health insurance benefits may vary by contract.

NICE Healthcare (Free to all full-time employees):

NICE Healthcare is an integrated primary care clinic - meaning NICE offers almost all of the services of a traditional primary care clinic and then some. And better yet, NICE brings that care to your home, office, or wherever you happen to be.

Offers employees and their household members an amazing healthcare benefit with no out-of-pocket fees. Below are the comprehensive primary care services that NICE offers:

  • Same-Day Chat and Video Visits
  • In-Home Visits with 35 Free Labs and Physical Tests
  • 550+ Free Medications Can Be Prescribed by Our Clinicians
  • Free Virtual Physical Therapy
  • Free Virtual Mental Health Therapy
  • Free In-Home X-rays and EKG Services

Minnesota Paid Family Medical Leave

Minnesota Paid Family Medical Leave is a benefit for employees to be able to have paid time off (with partial wage replacement) and job protection for employees who need to take leave for certain medical or family-care reasons. This is a State required benefit for all employers in the State of Minnesota. Premium contributions for this benefit will be at a shared cost to the City and the employee. Premium rates for 2026 are .78% of gross earnings. This will be split 50/50. Employees will see a .39% of gross wages after tax deduction.

Term Life Insurance:

The City provides a term life insurance policy at no cost to the employee. (Face value is 125% of employees base salary up to a maximum of face value of $50,000).

Retirement - PERA (Public Employees Retirement Association)

  1. Must participate as directed by Minnesota Statutes.

  2. Employer and employee contribution rates vary depending on position.

  3. May obtain refund of employee contribution on termination of service.

2026 Employer/Employee PERA Contribution Rates - Effective January 1, 2026

Contributions are calculated on gross bi-weekly salary each pay period.

Coordinated Plan

Employer: 7.5%

Employee 6.5%

Police and Fire Plan

Employer: 17.7%

Employee 11.8%

OPTIONAL VOLUNTARY BENEFITS AVAILABLE:

The following benefits are available on an elective basis at the employees choice:

Deferred Compensation Plans (457)

Plans available through Mission Square Retirement, Nationwide Retirement Solutions, and MN State Deferred Compensation Plan.

Health Care and Day Care Flexible Spending Accounts

Computer Purchase Program

0% interest for up to 3 years (max. $3,500) to purchase a home computer

Voluntary Payroll Deductions Available for:

  • Dental Insurance - Coverage through MetLife - 100% employee cost
  • Vision Insurance - Coverage through MetLife - 100% employee cost
  • YMCA membership at corporate rates
  • Savings Bonds
  • Various voluntary group life and disability plans.
  • AFLAC

Credit Union Membership - Eligible for membership

  • MN Valley Federal Credit Union
  • Affinity Plus Federal Credit Union

Vacation Purchase Program

Employees may purchase additional vacation time (limits apply).

Employee Assistance Program (EAP)

In Addition:

The City of Mankato is a qualifying employer of the Student Loan Forgiveness Program.

Questions regarding benefit information can be directed to Human Resources at 507-387-8664.

01

The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

  • Yes
  • No

02

Which of the following best describes your level of education?

  • High school diploma / GED
  • Some college
  • Associates / 2 year degree
  • Bachelors
  • Masters or higher
  • None of the above

03

Do you currently posses valid drivers license and are eligible to drive within the State of Minnesota?

  • Yes, I have a valid Minnesota drivers license and am eligible to drive.
  • Yes, I have a valid drivers license from another state and am eligible to drive.
  • No, I do not have a valid drivers license.

04

Which of the following best describes your years of experience working in event services management and/or sales and operations?

  • No experience
  • Less than 6 months
  • More than 6 months, but less than 1 year
  • More than 1 year, but less than 2
  • More than 2 years, but less than 3
  • More than 3 years, but less than 4
  • More than 4 years, but less than 5
  • More than 5 years, but less than 6
  • More than 6 years, but less than 7
  • More than 7 years, but less than 8
  • More than 8 years, but less than 9
  • More than 9 years, but less than 10
  • 10 or more years

05

Describe your experience in event services management and/or sales and operations. If no experience, type N/A.

06

Which of the following best describes your years of customer service experience?

  • No experience
  • Less than 6 months
  • More than 6 months, but less than 1 year
  • More than 1 year, but less than 2
  • More than 2 years, but less than 3
  • More than 3 years, but less than 4
  • More than 4 years, but less than 5
  • More than 5 years, but less than 6
  • More than 6 years, but less than 7
  • More than 7 years, but less than 8
  • More than 8 years, but less than 9
  • More than 9 years, but less than 10
  • 10 or more years

07

Describe your customer service experience. If no experience, type N/A.

08

Which of the following best describes your years of supervisory experience?

  • No experience
  • Less than 6 months
  • More than 6 months, but less than 1 year
  • More than 1 year, but less than 2
  • More than 2 years, but less than 3
  • More than 3 years, but less than 4
  • More than 4 years, but less than 5
  • More than 5 years, but less than 6
  • More than 6 years, but less than 7
  • More than 7 years, but less than 8
  • More than 8 years, but less than 9
  • More than 9 years, but less than 10
  • 10 or more years

09

Select the work experience you have in any of the following areas (select all that apply)

  • Booking & Fulfilling Events
  • Meeting with clients & determining needs
  • Assisting clients with event budgets & catering requirements
  • Preparing event layouts
  • Coordinating room setups
  • N/A - None of the above

10

Describe your experience from question number 9. If no experience, type N/A.

11

CONDITIONS OF EMPLOYMENT: If selected as a finalist, are you willing to undergo a background investigation which may include, but not be limited to: verification of employment and education records, identification verification, drivers license record, criminal history, reference checks?

  • Yes
  • No

12

Question 12 and 13 indicate your willingness to accept the working conditions for this position. If you answer "No" to any of these questions, you may want to reconsider applying for this position. If hired for this position, are you willing to work continuous long hours including event preparation, presentation and move out periods as needed?

  • Yes
  • No

13

Are you willing to work abbreviated normal office hours, plus night, holiday and weekend hours as work demands dictate?

  • Yes
  • No

Required Question

Employer City of Mankato

Address PO Box 3368

Mankato, Minnesota, 56002

Phone 507-387-8531

Website http://www.mankatomn.gov/jobs

About the Company

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City of Mankato