Event Safety & Guest Experience Officer

Inner Valor Inc

Chicago, IL

JOB DETAILS
SALARY
$23–$25 Per Hour
LOCATION
Chicago, IL
POSTED
12 days ago

About Inner Valor

At Inner Valor, we deliver hospitality-driven security for large-scale festivals and high-profile events. Our officers are not simply present they are engaged, observant, and proactive, creating a safe environment while enhancing the guest experience.


Position Summary

We are seeking high-performing Event Security Officers who demonstrate strong judgment, professional presence, and the ability to operate effectively in fast-paced, high-attendance environments.


This role is best suited for individuals who take pride in their work, communicate confidently, and can anticipate and address issues before they escalate.


Key Responsibilities:
- Execute access control operations, including ID verification and credential enforcement, with consistency and professionalism
- Conduct security screenings, including bag checks and handheld or walk through metal detector procedures, in accordance with site protocols
- Maintain situational awareness across large crowds, identifying risks early
- Support safe and efficient guest flow, including entry, exit, and restricted areas
- Apply clear communication and de-escalation techniques when addressing issues
- Respond decisively to incidents, disturbances, and emergency situations
- Represent Inner Valor with a polished, customer-focused presence at all times


What Sets You Apart

We are looking for individuals who demonstrate:

- Strong awareness, attention to detail, and decision-making ability
- The ability to remain calm, composed, and professional under pressure
- Excellent communication and interpersonal skills
- A team-first mindset with a high level of accountability
- Reliability you show up early, prepared, and ready to perform

Minimum Qualifications:
- 18+ years old with a high school diploma or GED
- Ability to work long shifts (8-12+ hour shifts) in dynamic environments
- Reliable transportation to various event locations across Chicago and the suburbs
- Exceptional customer service and communication skills
- Comfortable working in outdoor event environments
- Must pass background check and drug test


Preferred Qualifications:
- PERC card & 20-hour Basic Security Training certification
- Experience in event security, hospitality, military, or law enforcement
- CPR/First Aid certification
- Prior experience working large-scale events or high-attendance venues


Physical & Mental Requirement:

This role requires sustained physical presence, environmental adaptability, and continuous alertness in dynamic event settings. Responsibilities include:

- Remaining on your feet for extended periods (8 12+ hours), including standing, walking, and active monitoring
- Working outdoors for prolonged durations in varying weather conditions (heat, sun, wind, rain, and other environmental factors)
- Operating effectively in crowded, high-noise environments, including entry points and screening areas
- Maintaining constant situational awareness, attention to detail, and focus throughout the duration of the shift
- Communicating clearly and effectively with guests and team members in fast-paced and sometimes stressful conditions
- Navigating dense crowds, restricted areas, stairs, and uneven terrain as required by the event site
- Responding quickly to incidents, including rapid movement over short distances when necessary
- Occasionally lifting, carrying, pushing, or pulling up to 25 pounds

About the Company

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Inner Valor Inc