Event Operations Assistant

Staff Management | SMX

Kansas City, MO

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JOB DETAILS

SALARY

LOCATION

Kansas City, MO

POSTED

5 days ago

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

The Bay Marshal plays a key frontline role in supporting passenger movement and operational safety within the venue loading and unloading areas during event transport operations in Kansas City.

Working as part of the Venue Operations team , this position is responsible for directing spectators through designated queue areas, assisting with safe boarding and disembarkation, and ensuring smooth passenger flow around active bus loading bays. The Bay Marshal maintains a visible presence in high-traffic areas, providing wayfinding assistance and supporting safe interaction between pedestrians and vehicles.

This role requires strong situational awareness, effective communication skills, and the ability to manage large volumes of spectators in a fast-paced operational environment.

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Perks & Benefits: Weekly paychecks, Direct Deposit or Cash Card pay options.

Shifts: Weekend Shifts, All Shifts.

Employment Types: Temporary or Contract.

Pay Rate: $17.00 / hour

Duties:

Queue & Passenger Flow Management

+ Direct and manage the safe and efficient movement of spectators into, within, and out of designated queues within the Bus Mall.

Passenger Assistance

+ Assist passengers during boarding and disembarkation, ensuring accessibility needs are supported where required.

Safety Oversight

+ Maintain a visible presence in assigned bay areas to support passenger safety and operational awareness.

Wayfinding Support

+ Provide clear directions and guidance to spectators navigating the bus mall and transport areas.

Vehicle Interaction Safety

+ Help maintain safe separation between pedestrians and active vehicle movement within the transport zone.

Operational Monitoring

+ Identify and report hazards, safety concerns, or operational issues to supervisors promptly.

Operational Support

+ Support transport operations teams during peak passenger movements and high-volume periods.

Incident & Contingency Response

+ Assist in implementing contingency procedures during service disruptions or operational incidents.

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Position Requirements:

PROFESSIONAL CONDUCT

+ Be professional while interacting with spectators, drivers, and operational teams.

+ Maintain clear and respectful communication with international visitors and operational staff.

+ Follow operational procedures and safety guidelines at all times.

+ Demonstrate a positive, helpful attitude when assisting spectators.

SKILLS & KNOWLEDGE

+ Strong situational awareness and attention to detail in dynamic operational environments.

+ Clear and confident communication skills, including the use of two-way radios .

+ Basic understanding of passenger service standards and accessibility requirements .

+ Ability to solve operational challenges such as delays, congestion, or passenger confusion in real time.

+ Knowledge of workplace health and safety procedures in transport environments.

+ Basic awareness of crowd management, traffic flow, and event operations .

+ Ability to remain calm and focused in busy, high-pressure situations.

QUALIFICATIONS & EXPERIENCE

+ Must be 18 years of age or older .

+ Available to work flexible hours including evenings, weekends, and match days .

+ Physically able to stand and walk for extended periods and assist with repositioning lightweight barriers or signage when required.

+ Fluency in English is required; multilingual ability is considered an advantage.

+ Previous experience in event staffing, customer service, transport operations, or security roles is preferred but not mandatory.

WORK ENVIRONMENT

+ Field-based operational role within Bus Mall transport zones and passenger loading areas .

+ High interaction with spectators, drivers, and operational staff.

+ Outdoor work in busy, high-volume public environments .

+ Long operational shifts during match days, test events, and tournament transport operations .

+ Required to wear high-visibility PPE and follow safety procedures .

Requirements: Background Check, Drug Test, Stand for Shift Duration, Must be at least 18 years old., required education: No Education Requirement.

Recruiting Center: Virtual Interview, Virtual Interview, Kansas City, MO 64129.

Work Location: Work Site, Kansas City, MO 64129.

Job Types: Distribution, General Labor, Supervisory.

Industry: Warehouse/Distribution.

The hourly rate for this position is anticipated between $17.00 - $17.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home .

SMX, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

About the Company

Staff Management | SMX

Founded in 1988, Staff Management | SMX is a recognized leader in comprehensive staffing and contingent workforce solutions. We partner with Fortune 500 and mid-sized companies to deliver innovative staffing solutions with superior results across a multitude of industries and geographies.

Contingent Workforce Solutions that Transform the Way Companies Connect with & Manage Talent
Staff Management | SMX's outsourced workforce management programs leverage deep marketplace knowledge to provide best talent, drive compliance, deliver tangible savings and yield sustainable value. Our expertise in supporting complex client staffing requirements without sacrificing quality, combined with our proven centralized service model, award-winning workforce and vendor management system (WVMS) and precision recruitment processes are key differentiators within the industry.

Award-Winning Business Model
Our innovative "inside-out" approach, commitment to continuous improvement and award-winning business model put client needs at the center of everything we do. The benefits of this approach are third-party validated, most recently with our #1 ranking in the Breadth of Service category on our sixth straight appearance on HRO Today's Baker's Dozen for managed service programs customer satisfaction ratings and with a Net Promoter Score® more than 70 percentage points above industry average on Inavero's 2016 Best of Staffing® Client Award satisfaction survey. Learn more about our award-winning business model >

Proven International Success
Staff Management | SMX provides managed staffing and recruiting services in the Americas, Europe and the Asia-Pacific region. Our global expansion has been driven by client confidence in our ability to deliver industry-leading service throughout the world, and our proven international implementation process has produced a track record of successful global account deployments. We continue to expand to new countries based on client need.

A TrueBlue Company
As part of TrueBlue Outsourcing Solutions, we offer clients a broad range of workforce management-related solutions. TrueBlue is the largest industrial staffing firm in the United States and is on the Staffing Industry Analysts' list of largest global staffing firms, connecting over 100,000 people with work each day, and recruiting over 250,000 full-time employees each year. TrueBlue is recognized as one of Forbes Magazine's "Most Trustworthy Companies" for its corporate governance and accounting transparency. Learn more about TrueBlue >

COMPANY SIZE

500 to 999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1988

WEBSITE

https://apply.smjobs.com