The Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-inprocess, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the community.
1. Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed
2. Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
3. Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
4. Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
5. Ensures all amenities are in tour condition and prepared for resident use.
6. Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.
7. Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.
8. Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
9. Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.
10. Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
11. Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.
Additional Compensation:
Robust Benefits Offered*:
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Back in 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he saw a highly fragmented multifamily industry that was more focused on assets than people. He envisioned the need for an industry leader, a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners and investors in multifamily real estate. He said, “Why not us? Let’s go be that company.” With a winning strategy and a focus on people, Greystar set out to meet that need -- guided by the mission of enriching the lives of those we touch by doing things the right way.
Greystar has learned what’s important to people when it comes to a place to call home and the services that enhance the living experience. And that’s why we put our heart and soul into providing beautiful living environments. We’re thankful for this privilege and take deep pride in knowing that our homes are a place where residents celebrate life’s important moments with friends and family.
We’ve also put our heart and soul into building our company by hiring the best people in the business. “Our core values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it all comes back to people, and it’s our people who’ve made Greystar the global multifamily housing leader.”