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Espresso Machine Technician

Dunkin'

Pittsburgh, PA

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JOB DETAILS
SKILLS
Beverages, Communication Skills, Driver's License, Electricity, Electromechanical Systems, Equipment Maintenance/Repair, Espresso Making, Housekeeping/Cleaning, Identify Issues, Inventory Management, Lift/Move 100 Pounds, On Call, Plumbing, Preventative Maintenance, Problem Solving Skills, Pumps, Quality System Requirements (QSR), Record Keeping, Records Management, Refrigeration, Restaurant, Schematics
LOCATION
Pittsburgh, PA
POSTED
2 days ago
Espresso Machine TechniciansHeartland Restaurant Group | Dunkin'Heartland Restaurant Group, one of the largest Dunkin' franchisees in the United States, operates nearly 80 locations across the Greater Tri-State Region. We are seeking a skilled Espresso Equipment Technician to support nearly 80 high-volume locations across the Greater Tri-State Region.If you have hands-on experience with Schaerer, Eversys, or similar super-automatic espresso machines, this role is built for you.This is not just general maintenance-we're looking for specialists who understand coffee systems, diagnostics, and precision equipment.Why This Role Stands Out* Work on premium commercial espresso systems (Schaerer & Eversys)* High-impact role supporting busy, revenue-critical coffee operations* Consistent, year-round work across a large, stable franchise network* Opportunity to become the go-to espresso expert on the team* Company vehicle + tools + autonomy in the fieldWhat You'll Work OnEspresso & Beverage Equipment (Primary Focus)* Diagnose, repair, and maintain:* Schaerer & Eversys super-automatic espresso machines* Grinders, milk systems, steam systems, and water filtration* Perform calibrations, preventative maintenance, and deep cleaning cycles* Troubleshoot:* Brew quality issues* Pressure/temperature inconsistencies* Electrical/mechanical faults* Install and commission new espresso equipmentAdditional Equipment (Secondary)* Turbochef and Adamatic/Belshaw ovens* Refrigeration systems (walk-ins, reach-ins)* Basic plumbing and electrical systemsWhat We're Looking ForMust-Have Experience* 2+ years working on commercial espresso machines or beverage systems* Strong preference for:* Schaerer* Eversys* Franke, WMF, or similar platformsTechnical Skills* Ability to read schematics and troubleshoot electro-mechanical systems* Understanding of:* Boilers, pumps, grinders, and flow systems* Preventative maintenance for high-volume coffee equipment* Comfort working independently in the fieldBonus Points* Factory training or certifications (Schaerer, Eversys, etc.)* Experience in coffee chains, QSR, or high-volume environmentsDay-to-Day Expectations* Travel between locations to service and maintain equipment* Complete work orders and communicate clearly with store teams* Keep accurate service records and manage parts inventory* Identify issues before they become failuresRequirements* Valid driver's license with a clean record* Ability to lift up to 100 lbs* Comfortable with on-call rotation, evenings, and weekends* Ability to work in tight spaces, on rooftops, and in varying temperaturesWho This Role Is Perfect For* Espresso techs tired of bench work who want field independence* Coffee equipment specialists looking for stable, full-time work* Technicians who enjoy problem-solving and hands-on diagnostics

About the Company

D

Dunkin'