Job Description:- Responsible for implementing and supporting the Esko WebCenter artwork solutions Esko WebCenter Master Data, Configuration, and Interfaces
- As a Esko WebCenter Responsible for requirements, test coordination, testing the solution per the Artwork requirements.
- Responsible for system validation
- Work with the Esko WebCenter to provide the required support to implement the solution.
- Change Control Management System (ServiceNow)
- Responsible for testing and validation using Client ALM
- Provide technical assistance by collaborating with Partners, Business teams, and Infrastructure teams
- Collaborate with technical and business resources throughout the project life cycle; documenting business plans, data design specifications, test plans, and validated testing documents, delivering implementation plans and service level agreements, and providing production support for business users and business service providers
- Understanding of global Serialization regulatory requirements
- Maintain and update procedures as required
- Updating SOPs and Knowledge articles
- Formal investigation of support issues, communication with impacted stakeholders and vendors, resolution/closure of the issue, and updating appropriate knowledge management records.
S
Syntricate Technologies Inc