ERP Senior Business Analyst

Req number:

Employment type:

Worksite flexibility:

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are in need of a Senior Business Analyst to bridge the gap between business needs and solutions within the organization. Our client is seeking a highly skilled and experienced Senior Business Analyst, through its consulting partner CAI, to support the Human Capital Management (HCM) Modernization initiative. This position plays a critical dual role, providing both comprehensive project management support and expert business analysis throughout the full lifecycle of the HCM system integration — transitioning from PeopleSoft to Workday. The ideal candidate brings direct experience working in or with government entities, understands the unique operational and compliance environment of public sector organizations, and can leverage lessons learned from comparable government ERP modernization efforts to accelerate delivery and avoid known pitfalls. The Senior Business Analyst will serve as a strategic partner to the team, ensuring project deliverables are met on time, within scope, and that solutions accurately reflect business needs.

This position will be full-timecontract and onsite in New Castle, DE. 

Only work authorizations not requiring sponsorship now or in the future will be considered.

What You’ll Do

• Create and manage requirements traceability matrix (RTM)

• Provide qualified and capable resources to support the HCM Modernization effort and ensure successful delivery of all assigned work

• Lead and manage all project management and business analysis activities throughout the full lifecycle of the HCM system integration, from initiation through go-live

• Facilitate and lead Steering Committee meetings to maintain executive alignment, drive informed decision making, and ensure timely resolution of project issues and risks

• Leverage lessons learned and best practices from our client’s ERP Modernization project to inform approach, avoid known pitfalls, and accelerate delivery

• Partner closely with the client team - including HR, Finance, Payroll, and IT stakeholders - to ensure all deliverables accurately reflect business needs and support a successful system integration

• Develop and maintain detailed project plans, schedules, and work breakdown structures; track progress, manage dependencies, and report status regularly to key stakeholders and the PMO

• Maintain a comprehensive RAID log (Risks, Assumptions, Issues, Dependencies); proactively track items to resolution and escalate as appropriate

• Coordinate vendor management activities, including assisting in the identification, evaluation, and selection of a qualified system integrator

• Map current functionality from PeopleSoft to corresponding Workday modules and perform thorough gap analysis to identify functional differences, required workarounds, and configuration decisions

• Elicit, document, and validate detailed business and functional requirements through structured interviews, facilitated workshops, and process observations

• Write clear, traceable business requirements and maintain a Requirements Traceability Matrix (RTM) linking requirements to design decisions, test cases, and delivered functionality

• Develop user stories, use cases, acceptance criteria, RFP documentation, and vendor evaluation scorecards to drive informed vendor selection and contract negotiations

• Assist in the development of test plans and coordinate user acceptance testing (UAT) activities with client end users

• Develop training materials, job aids, and change management documentation to support organizational readiness and end-user adoption

• Ensure compliance with client operating standards, change management processes, and safety and security requirements

• Provide a weekly timesheet copy and Weekly Status Report to the client point-of-contact covering progress, issues, impediments, and risks

What You'll Need 

Required:

• Bachelor's degree in Business Administration, Information Technology, Public Administration, Human Resources, or a closely related field

• Prior experience working in or directly supporting a government or public sector organization is required

• Minimum of 5–7 years of progressive experience in business analysis, with at least 3 years supporting enterprise-level HCM or ERP system implementations

• Experience with PeopleSoft HCM (HR, Benefits, Payroll, or related modules) and familiarity with Workday HCM is highly preferred; hands-on PeopleSoft-to-Workday migration experience is a significant advantage

• Prior experience with a large scale ERP Modernization project

• Proven experience writing detailed business requirements documents, maintaining Requirements Traceability Matrices (RTM), and managing RAID logs on complex technology projects

• Proven track record in developing RFPs, vendor evaluation frameworks, and requirements documentation for large-scale technology procurements in a government environment.

• Demonstrated proficiency with project management methodologies (Agile, Waterfall, hybrid) required

• Strong proficiency with project management tools (e.g., Microsoft Project, Smartsheet, Jira) and collaboration platforms (e.g., Microsoft Teams, SharePoint)

• Demonstrated experience managing RAID logs (Risks, Assumptions, Issues, Dependencies) on enterprise technology programs

• Hands-on experience with HCM platforms, specifically PeopleSoft and/or Workday; ability to map legacy PeopleSoft functionality to Workday module equivalents.

• Proficiency developing Requirements Traceability Matrices (RTM), business requirements documents (BRDs), functional specifications, and user stories

• Ability to develop process flow diagrams and data mapping documentation using tools such as Visio or Lucidchart

• Familiarity with government procurement processes, RFP development, and vendor evaluation frameworks

Preferred:

• Master’s degree or relevant graduate coursework preferred

• Large-scale government ERP/HCM modernization effort, is a plus

• PMP or PMI-ACP certification is preferred

• CBAP, CCBA, or equivalent business analysis certification is a plus

• County, state, or municipal government experience is strongly preferred

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.