Epic Sr. Certification Engineer at Quest Diagnostics
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More: Impact Discover a role that empowers some of life's most important healthcare decisions.
Epic Sr. Certification Engineer
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Category Technology Location Secaucus, New Jersey Job function Information Technology Job family Connectivity
Shift Day Employee type Regular Full-Time Work mode Hybrid
Job DescriptionThis position is hybrid and will require 3 days on site at one of the following Quest sites: Secaucus, NJ or Schaumburg, IL.Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 MyDay off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more!Responsibilities: Develop and support integration solutions. This includes working through the full development life cycle including analysis, specification, design, development, testing, implementation, and support for complex vendor integration. Must be able to learn technologies and business issues/resolutions quickly, make technical and business recommendations that fit customer needs, and work to deliver and support the appropriate solutions in a timely, professional manner. Must have extensive Epic implementation experience.Develop technical design documents for complex, bi-directional, and reverse interfaces. Develop templates to be used for additional integrationCertify new vendors/products/functionality to ensure they meet Quest requirements as well as all applicable regulatory requirementsUse the technical design documents to design and interface / integration solutions using the appropriate proprietary tools and Integration Engine technologiesImplement and document beta client interface projects, secondary development efforts, and test plansProvide Tier 3 Service Manager Ticket Support of production interfaces/integrations for complex production issuesDevelop, implement, and test high complexity production enhancements for existing HUB vendors and/or customersProvide high level support to resolve and monitor integration engine reports to identify problematic customer issues to facilitate resolutionParticipate in innovation activities and support emerging technologies including FHIR, HL7 LRI guides, Genomic Reporting, etc.Support the setup of HUB interfaces being developedComply with Quest Diagnostics' mission, values and standardsQualifications: Education Preferred:Degree (BS/BA) or comparable experienceWork Experience:3-5 years Epic HL7 laboratory implementation experience3-5years of experience in a laboratory customer connectivity roleDesirable QualificationsAbility to learn emerging technologies and eagerness to continuously increase and improve skill set5 + years experience in Health Care industry and/or clinical information systems supportProficient with multiple LIS platforms that are currently deployed at Quest DiagnosticsSolid understanding of support tools, processes, and environment, including call tracking software (i.e. Service Manager) Quanum, Interfaces, and HL7Other: Strong commitment to customer service through teamworkDemonstrate solid grasp of key technical and process concepts related to all types of client connectivity issuesA combination of Information Technology, Customer Service and Project Management skills, or equivalent trainingExcellent trouble shooting skillsProficient with interface support, general connectivity support and problem resolution procedures.Excellent verbal and written communication skills to interact with internal business partners and external clients59363Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
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