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Epic Application Analyst (Pharmacy) - Epic Application Analyst (Pharmacy)

Axelon Services Corporation

Atlanta, GA(remote)

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, Customer Support/Service, Data Analysis, Data Collection, Debugging Skills, Documentation Review, Epic Systems, Help Desk, Identify Issues, Mentoring, Needs Assessment, On Call, Performance Management, Pharmacy, Problem Solving Skills, Requirements Management, Root Cause Analysis, Software Administration, Systems Administration/Management, Systems Maintenance, Technical Support, Technical/Engineering Design, Test Design, Testing, Usability Engineering, Vendor/Supplier Planning, Workflow Analysis
LOCATION
Atlanta, GA
POSTED
19 days ago
Summary: Work Mode: Remote Responsibilities: Analyze and diagnose complex system issues; identify root causes and resolve or escalate appropriately. Plan, design, implement, maintain, optimize, and support applications. Gather, validate, and translate complex technical requirements into design and development specifications. Collaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenance. Address highly technical issues during installation and maintenance. Coordinate preparation, coding, testing, and debugging of complex programs. Design, analyze, and build workflows to meet user needs. Configure and integrate electronic and mechanical hardware with software solutions. Gather and analyze data to troubleshoot incidents; document process and resolution. Document design, application, and technical specifications; assist with support and training materials. Identify reporting needs and collaborate with report developers. Partner with vendors to resolve system issues and improve performance and usability. Recommend system improvements to vendors. Review documentation for upgrades and monthly system updates; assess impacts. Provide Tier 2 and Tier 3 end-user support. Mentor team members on technical and customer support skills. Act as project lead for complex initiatives. Participate in on-call rotation as required. Requirements: 5 years of Epic build experience. Willow IP Certification (required). Pharmacist or Pharmacy Technician preferred, but not required. Preferred Skills: Willow Inventory Certification (preferred).

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Axelon Services Corporation