$90,000–$115,000 Per Year
Analysis Skills, Business Analysis, Business Services, Business Transformation, Change Management, Clinical Support, Communication Skills, Contingency Plans, Customer Support/Service, Customer/Client Research, Data Analysis, Documentation, Epic Certification, Epic Healthy Planet, Epic MyChart, Epic Systems, Establish Priorities, Fortune 500 Customers, Genetics, Healthcare, Identify Issues, Knowledge Transfer, Leadership, Leading Edge Technology, Marconi/MSI Planet, Mentoring, Problem Solving Skills, Process Improvement, Project/Program Management, Requirements Management, ServiceNow, Software Administration, Software Design, Software Development, Status Reports, Team Player, Time Management, Workflow Analysis
Description
Our client is a mission-driven, nationally recognized health system serving patients across Southwest Virginia. We leverage innovation, outstanding care, and leading-edge technology to improve the health of the communities we serve. Our IT and digital teams play a critical role in supporting clinical excellence through high‑quality Epic application development and support.
As an Epic Analyst II, you’ll be responsible for hands-on configuration, documentation, testing, and enhancement of complex system workflows. You'll contribute both independently and collaboratively to ensure long-term system integrity and optimal user performance across Healthy Planet, Compass Rose, and related care coordination modules. Ideal candidates are analytical thinkers with a structured, methodical approach to troubleshooting and build, who take pride in process accuracy and enjoy solving complex problems at the system level. If you find satisfaction in mastering intricate workflows and contributing to outcomes that impact the broader healthcare system, this position is designed for you.
Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors.
Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. (no supervision listed)
Manages assigned projects and meets deadlines.
Conducts highly complex work unsupervised and with extensive latitude for independent judgement.
Adheres to departmental policies and procedures.
Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. (no supervision listed)
Coordinates, plans, and conducts analysis of client business needs.
Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.
Serve as a liaison between Epic modules.
Serve as a professional and technical mentor to teammates.
Recognized as a subject matter expert and advanced individual contributor.
Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment.
Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.
Qualifications:
Bachelor’s degree or equivalent combination of education and hands-on experience
Epic Healthy Planet Certification required.
Compass Rose and/or any other outpatient focused Epic certs preferred.
Minimum 2 years of relevant experience; 4+ years preferred
Direct experience supporting Epic Healthy Planet and Compass Rose workflows Familiarity with ambulatory environments and integration points
Track record of process improvement in technical systems Healthcare
Focused, structured, and systems-oriented mindset
Enjoyment in data analysis and workflow refinement
Deep understanding of healthcare systems and technical tools Natural inclination to find and implement efficient, accurate solutions
Strong communication skills with an emphasis on clarity and logic
Proven ability to prioritize, escalate, and execute with minimal direction
Team player with high standards for documentation and build precision
Skills
Epic, Mychart, Build, Implementation, Epic certified, epic welcome, servicenow
Top Skills Details
Epic,Mychart,Build,Implementation,Epic certified
Additional Skills & Qualifications
Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia
Experience Level
Intermediate Level
Job Type & Location
This is a Permanent position based out of Roanoke, VA.
Pay and Benefits
The pay range for this position is $90000.00 - $115000.00/yr.
Position Highlights: Full-Time; 40 Hours (Overtime as required) Hours: Monday-Friday; 8:00-5:00pm; Full Time Benefits: Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
M
Masco Corporation
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As a member of the Masco team, you will be joining a company that is a global leader in the design, manufacture and distribution of innovative, branded home improvement and building products. Our culture, which is strengthened by our commitment to diversity and inclusion, will challenge you to reach your full potential within a collaborative, forward-thinking environment. And, our many business units, expansive product lines and well-known leading brands offer you a variety of opportunities to pursue your career goals. We invite you to search our many career opportunities and learn more about Masco Corporation, an Equal Opportunity Employer.