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Epic Ambulatory Analyst

ClinDCast LLC

Albany, AL(remote)

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JOB DETAILS
SKILLS
Analysis Skills, Change Control, Communication Skills, Cross-Functional, Customer Support/Service, Epic Community Connect, Epic Systems, EpicCare Ambulatory, Help Desk, Identify Issues, Incident Management, Licensed Practical Nurse/Licensed Vocational Nurse, MIPS Processors, Marconi/MSI Planet, Medical Assistance, Registered Nurse (RN), Regulatory Reports, Reporting Dashboards, Security Analysis, Security Monitoring, ServiceNow, Team Player, Technical Support, Technical Training
LOCATION
Albany, AL
POSTED
30+ days ago
We are seeking a skilled Epic Community Connect Analyst with a strong background in EpicCare Ambulatory build, implementation, and support. The ideal candidate will have a blend of technical Epic skills and clinical workflow understanding, with a proactive approach and strong customer service mindset.


Key Responsibilities:


  • Build, configure, and maintain EpicCare Ambulatory within the Epic Community Connect environment.

  • Collaborate with clinical and IT teams to support the implementation and optimization of Epic applications.

  • Develop and support reports, dashboards, and SlicerDicer tools to meet clinical and operational needs.

  • Assess and manage user security roles and permissions based on clinical workflows.

  • Utilize ServiceNow for issue tracking, incident management, and change control.

  • Provide end-user support, training, and troubleshooting as needed.

  • Independently manage tasks and take initiative in identifying and solving system-related issues.

Must-Have Skills:


  • 2+ years of Epic Community Connect – EpicCare Ambulatory build experience

  • 2+ years of Epic implementation and support experience

  • Knowledge of Reporting Workbench, SlicerDicer, Dashboards

  • Understanding of security assessment and end-user role design

  • Experience with ServiceNow

  • Strong customer service skills and ability to work independently

Required Certifications:


  • EpicCare Ambulatory

  • Analysis of Clinical Tools and Reporting Badge

  • Healthy Planet & Registries

  • Regulatory Reporting (MIPS) Badges

Preferred Qualifications:


  • Clinical background such as Medical Assistant (MA), Registered Nurse (RN), or Licensed Practical Nurse (LPN)

  • Experience working directly in clinical environments and understanding of day-to-day workflows

  • Strong communication and cross-functional collaboration skills

This is a remote position.

About the Company

C

ClinDCast LLC