Cafeteria, Communication Skills, Customer Support/Service, English Language, High School Diploma, Hospital, Housekeeping/Cleaning, Medical Waste, Pager, Patient Care, Presentation/Verbal Skills, Public Administration, Quality Management, Quality of Care, Record Keeping, Regulations, Resolve Customer Issues, Safety Standards, Telephone Skills, Writing Skills
Position Summary
Under general supervision, performs general housekeeping functions directed at maintaining the Medical Center and its facilities in a clean, sanitary, attractive, and orderly condition. Exhibits and promotes a cooperative team spirit. Ensures all actions taken in carrying out responsibilities support patient-centered care.
Position Responsibilities
Unit Specific Position Responsibilities
- Actively participates in medical center and departmental teams promoting continuous quality improvement and patient satisfaction, including but not limited to department huddles, quarterly updates, and Kainexus.
- Exhibits and promotes a cooperative team spirit.
Cleaning and Maintenance
- Cleans and disinfects patient care areas, public restrooms, administrative areas, kitchen, cafeteria, morgue, and meeting rooms.
- Removes general and potentially infectious medical waste and transports it to a general holding and/or disposal area.
- Cleans and disinfects all types of body fluids.
- Cleans windows, furniture, air diffusers, and grilles, doors, and entrances.
- Performs cleaning tasks as assigned to meet the needs of the organization.
Identifying and Reporting Deficiencies
- Identifies mechanical or structural deficiencies in assigned areas and reports them for correction utilizing reporting software.
- Follows Standard Work.
Qualifications, Knowledge, and Experience
Experience Required Qualifications
- Entry-level position.
- After a sufficient training period, must be able to comprehend and demonstrate knowledge of institutional housekeeping activities and services; safety and regulatory standards; housekeeping equipment and supplies; supervisory principles and techniques.
Organizational Requirements
- Maintain stroke education per regulatory requirements.
Preferred Qualifications
- High school diploma or GED preferred.
Required Knowledge, Skills, and Experience
- Ability to read, write, and speak English.
- Ability to use telephone and pager system.
- Ability to understand oral and written instructions; ability to maintain simple records.
- Ability to exhibit and promote a cooperative team spirit.
- Experienced in and able to interact with numerous and diverse customers.
- Excellent communication, problem-solving, and customer service skills.
- Ability to adapt quickly to unexpected changes in circumstances.
- Knowledge of body mechanics and universal/safety precautions.
- Adherence to Departmental and Hospital policies and procedures.
Position Requirements
- Requires wearing and maintaining a uniform.
M
Mary Greeley Medical Center