Computer Skills, Custodial Services, Diversity, Healthcare, Hospital, Hospital Administration, Housekeeping/Cleaning, Infection Control, Leadership, Maintain Compliance, Mentoring, Operating Systems, People Management, Performance Management, Project Tracking, Regulatory Compliance, Safety Compliance, Safety Standards, Schedule Development, Service Delivery, Staff Development, Standards of Care, Team Lead/Manager, Time Management
Grand Forks, North Dakota
Environmental Services Manager (2nd Shift)
Location: Grand Forks, ND
Shift: 2nd Shift (10:00 AM – 6:00 PM)
Role Impact
Are you a leadership-driven professional dedicated to excellence in healthcare operations? As the Environmental Services (EVS) / Custodial Manager 2, you will lead the frontline team at Altru Health to ensure a sterile, safe, and welcoming environment for patients and staff. Your leadership directly influences patient recovery and hospital safety standards.
Key Responsibilities
- Operational Leadership: Manage daily housekeeping and custodial operations, ensuring high-quality service delivery and departmental efficiency.
- Staff Development: Direct, train, and mentor a diverse team, focusing on performance management and professional growth.
- Patient Satisfaction: Proactively drive HCAHPS scores by maintaining superior cleanliness standards and engaging with hospital staff to resolve action items.
- Infection Control: Partner with clinical stakeholders and the Infection Control department to uphold rigorous safety protocols.
- Project Oversight: Manage departmental initiatives and the Unit Operating System, ensuring all compliance and project milestones are met on time.
Requirements
- Experience: Minimum 2 years of management experience AND 2 years of functional experience in Housekeeping, Environmental Services, or Custodial operations.
- Education: Associate's Degree or equivalent professional experience.
- Industry Knowledge: Strong background in service delivery (Healthcare or Hospitality preferred), with a focus on team motivation and guest satisfaction.
- Technical Skills: Proficiency with computers and technology for reporting and compliance monitoring.
- Reliability: Ability to work a consistent 2nd shift (10:00 AM – 6:00 PM) schedule onsite in Grand Forks.
Top Skills We're Looking For
- Expertise in hospital EVS practices and infection control.
- Proven ability to manage staff scheduling, hiring, and accountability.
- Results-oriented mindset with a focus on safety and regulatory compliance.
Why Join Us?
At the heart of the patient experience is a clean and healthy environment. Join a team that values innovation, diversity, and leadership. We provide the tools and support you need to make a real impact every day.
Apply now to lead our Environmental Services team toward excellence.