The role of the Attendant/Aide is to comply with the standards of performance for the environmental upkeep of Covenant HealthCare. This includes cleaning of all patient, non-patient, support and other areas of the facility; while working in compliance with mandated regulations and standards regarding infection prevention and control, sanitation, and overall cleanliness. The Attendant/Aide assists in the upkeep and maintenance of the facility by reporting items needing fixing or repair to the appropriate person(s).
The Attendant/Aide demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
EDUCATION/EXPERIENCE
High School graduate or G.E.D equivalent
Prefer previous environmental experience in a healthcare setting
KNOWLEDGE/SKILLS/ABILITIES
Prefer knowledge of cleaning and general environmental care procedures
Prefer knowledge of waste management and universal precautions
Operation of basic electronic/technological devices
Operation of equipment and tools to effectively and efficiently clean
Possess excellent interpersonal skills—for interacting with fellow co-workers, Covenant HealthCare patients and visitors, complying with Covenant HealthCare philosophies
Able to work independently (individually) and as part of a team
Able to work with frequent interruptions
Able to problem solve and exercise sound, sufficient judgement and flexibility to meet changing priorities
Able to take direction and supervision from a varying amount of people
Able to deal with stressful situations
Able to demonstrate actions in compliance with Covenant HealthCare philosophies
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Frequent lifting up to 10 lbs.
Frequent standing, walking, lifting/carrying, pushing/pulling, balancing, and twisting/reaching
Frequent handling, feeling, talking, hearing, tasting, and smelling,
Frequent visual accommodation: near, far and color vision, depth perception
Occasional lifting up to 100 lbs.
Occasional climbing, stooping, kneeling, squatting, and crawling