Entry Level Service Advisor / Service Assistant - Porsche of Silver Spring

Job Description

Porsche of Silver Spring, part of MileOne Autogroup, is hiring an Entry Level Service Advisor / Service Assistant to join our award-winning service team. This is a rare and excellent opportunity for someone looking to start a career in the luxury automotive industry.

We are looking for a motivated, customer-focused individual who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.

As an Entry Level Service Advisor / Service Assistant, you will support the service department by assisting customers, coordinating vehicle service appointments, communicating repair updates, and helping ensure a smooth and efficient service experience from check-in to vehicle delivery.

Responsibilities:

• Deliver a luxury automotive customer experience through professional communication and personalized service
• Coordinate service appointments, vehicle check-ins, repair orders, and customer updates with accuracy and efficiency
• Support service advisors and technicians by communicating vehicle concerns, warranty needs, and maintenance recommendations
• Maintain accurate customer and service records using dealership management software
• Promote premium maintenance services, OEM parts, and accessories while ensuring customer satisfaction throughout the service process

Qualifications:

• 1 year of previous automotive Service Advisor experience
• Strong communication and interpersonal skills
• Positive attitude with a strong work ethic
• Ability to multitask and stay organized in a busy dealership environment
• Basic computer skills and willingness to learn dealership systems
• Clean driving record

Our MileOne Employee Advantage:

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

HEGE123

Service

Salary Range

$48,000 to $60,000

Porsche Silver Spring

Sponsored-External and Internal

Zip Code

20904