Safe Air Technology is a rapidly growing manufacturer of mission‑critical and explosion‑proof HVAC systems. We take pride in building high‑quality, precision‑engineered equipment—and we're looking for individuals who take that same level of pride in their work.IT Support TechnicianFull‑Time | In Person | Baton Rouge, LAPosition OverviewWe are hiring an IT Support Technician to support the daily technology needs of our growing organization. This role is ideal for someone who is dependable, organized, and customer‑focused, with the ability to troubleshoot technical issues and support employees across office, engineering, and production environments. You will play a key role in maintaining company systems, hardware, software, and user support in a fast‑paced manufacturing environment.What You'll DoProvide day‑to‑day technical support for desktops, laptops, printers, phones, tablets, and other company equipmentTroubleshoot hardware, software, network, email, VPN, and user access issuesSet up and deploy computers, monitors, phones, and peripherals for new hires and existing employeesSupport onboarding and off‑boarding processes, including account setup, password resets, permissions, and equipment trackingSupport Microsoft 365 applications including Outlook, Teams, OneDrive, Excel, and SharePointMaintain inventory of IT equipment and technology assetsAssist employees with ERP systems, production software, and internal systems accessTroubleshoot Wi‑Fi, printer, and network connectivity issues throughout the facilitySupport conference room technology, TVs, Teams meetings, and presentation equipmentAssist with cybersecurity best practices including MFA, password policies, and antivirus updatesDocument support requests, recurring issues, and resolutionsSupport software rollouts, upgrades, and company technology projectsWhat We're Looking For1+ years of IT support or help desk experience preferredExperience supporting Windows environments and Microsoft 365Basic understanding of networking, printers, troubleshooting, and user account managementStrong customer service and communication skillsAbility to prioritize tasks and manage multiple support requestsHigh level of professionalism, dependability, and confidentialityExperience supporting manufacturing or production environments is a plusAssociate degree or technical certifications are a plus, but not requiredBenefits401(k) with company matchHealth insuranceDental insuranceVision insurancePaid time off and holidaysImportant NotePay is based on experience and skill level. Any pay ranges listed by third‑party job boards are estimates and may not reflect actual compensation.#J-18808-Ljbffr