Entry Level | Hospitality Support Coordinator | Online

Destination Careers

  • Boston, Massachusetts
  • 30+ days ago
  • Remote
  • $55,000–$70,000 Per Year

Highlights

Key Responsibilities: Provide online support for client inquiries related to reservations and scheduling Assist with coordination of hospitality-related services, including accommodations and associated arrangements Maintain accurate client records and reservation details in internal systems Communicate professionally with clients via email, phone, and digital platforms Review confirmations and documentation for completeness and accuracy Provide general administrative and customer service support Follow established procedures and workflows Collaborate with internal teams to ensure smooth service delivery Qualifications: Strong written and verbal communication skills Excellent organizational skills and attention to detail Comfortable using online tools, email, and digital platforms Ability to manage multiple tasks in a remote setting Customer service or administrative experience preferred Reliable internet access and a suitable remote work environment Work Environment: Fully remote position Structured and supportive team environment Training and resources provided $55,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.

Numbers & Facts

LocationBoston, Massachusetts (
Remote
)
Salary$55,000–$70,000 Per Year

Description

Job Overview:
We are  seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.
This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.
Key Responsibilities:
Provide online support for client inquiries related to reservations and scheduling
Assist with coordination of hospitality-related services, including accommodations and associated arrangements
Maintain accurate client records and reservation details in internal systems
Communicate professionally with clients via email, phone, and digital platforms
Review confirmations and documentation for completeness and accuracy
Provide general administrative and customer service support
Follow established procedures and workflows
Collaborate with internal teams to ensure smooth service delivery
Qualifications:
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Comfortable using online tools, email, and digital platforms
Ability to manage multiple tasks in a remote setting
Customer service or administrative experience preferred
Reliable internet access and a suitable remote work environment
Work Environment:
Fully remote position
Structured and supportive team environment
Training and resources provided
$55,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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