Entry Level Customer Service Representative
Seamless Home LLC
Park City, UT
Job Title: Customer Service Representative (Entry-Level)
Company: Seamless Home
Location: Park City, UT (On-site)
Pay: $16–$18/hour, based on experience
Employment Type: Full-Time
About Seamless Home
Seamless Home is a home services software company dedicated to helping service-based businesses run more efficient, accessible, and profitable operations. Our platform simplifies daily workflows, improves customer communication, and empowers home service professionals to focus on what they do best.
Position Overview
We are seeking an entry-level Customer Service Representative to join our growing team in Park City, UT. This role is ideal for someone who enjoys helping others, learning new technology, and working in a fast-paced, collaborative environment. As a Customer Service Representative, you will serve as a key point of contact for our customers, ensuring they receive timely, accurate, and friendly support while using the Seamless Home platform.
Key Responsibilities
Provide high-quality customer support via phone, email, and chat
Assist customers with basic software navigation, troubleshooting, and account questions
Clearly explain features and best practices to help customers use the platform effectively
Document customer interactions and feedback accurately in the system
Escalate technical or complex issues to the appropriate team when needed
Collaborate with internal teams to improve the customer experience
Maintain a positive, professional, and solution-oriented attitude at all times
Qualifications
High school diploma or equivalent required
Previous customer service experience is a plus but not required
Strong communication and interpersonal skills
Comfort with technology and willingness to learn new software
Ability to problem-solve and remain calm under pressure
Reliable, punctual, and detail-oriented
Ability to work on-site in Park City, UT