This entry-level Customer Service Representative role is based on-site in Park City, UT, offering $16–$18/hour. The position involves providing high-quality support via phone, email, and chat, assisting customers with software navigation, troubleshooting, and account inquiries. Key responsibilities include explaining features, documenting interactions, escalating complex issues, and collaborating to enhance the customer experience. Ideal candidates have a high school diploma, strong communication skills, comfort with technology, problem-solving abilities, and reliability. Prior customer service experience is a plus but not required. The role is suited for individuals who enjoy helping others, learning new software, and working in a fast-paced environment while maintaining a positive, professional attitude.