Entry Level Customer Service Assistant

Alphabe Insight

Phoenix, AZ

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JOB DETAILS

SKILLS

Administrative Skills, Call Centers, Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Service Operations, Customer Support/Service, Data Entry, Documentation, High School Diploma, Interpersonal Skills, Maintenance Services, Mentoring, Multitasking, Problem Solving Skills, Service Delivery, Team Player, Time Management, Track Customer Issues

LOCATION

Phoenix, AZ

POSTED

1 day ago

Company Description

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that's as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

Job Description

Job Summary

We are looking for an Entry Level Customer Service Assistant to support customer interactions and help deliver an outstanding customer experience. This role is ideal for individuals who enjoy helping others and developing professional communication skills.

Responsibilities

Respond to customer inquiries in a professional and timely manner.
Provide information regarding products, services, and company programs.
Assist with resolving customer concerns and service requests.
Maintain accurate customer records and documentation.
Process customer requests and follow up when necessary.
Support customer satisfaction and retention initiatives.
Collaborate with team members to ensure quality service delivery.
Perform administrative tasks related to customer support operations.

Qualifications

High school diploma or equivalent required.
Strong communication and interpersonal skills.
Excellent customer service and problem-solving abilities.
Ability to multitask in a fast-paced environment.
Basic computer proficiency and data entry skills.
Positive attitude and willingness to learn.

Additional Information

Competitive salary
Career growth opportunities
Professional development and skill-building support
Supportive and collaborative work environment
Stable full-time position
Modern and professional workplace culture
Opportunities for advancement within the company
Paid training and ongoing mentorship

Entry Level Customer Service Assistant

Alphabe Insight

Phoenix, AZ

About the Company

Alphabe Insight

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