Communication Skills, Compensation and Benefits, Customer Relations, Customer Support/Service, High School Diploma, Microsoft Office, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Resolve Customer Issues, Team Player, Time Management, Track Customer Issues, Writing Skills
LOCATION
Phoenix, AZ
POSTED
1 day ago
Entry Level Customer Service Assistant
Are you looking to start your career in customer service? We are seeking an enthusiastic and dedicated Entry Level Customer Service Assistant to join our vibrant team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. You will have the opportunity to develop your skills in a fast-paced environment while building strong relationships with clients.
Key Responsibilities
Assist customers with inquiries via phone, email, and in-person
Resolve customer complaints and issues in a timely and professional manner
Maintain accurate records of customer interactions and transactions
Provide information on products and services to customers
Collaborate with other team members to improve customer service processes
Follow up on customer inquiries to ensure resolution
Qualifications
High school diploma or equivalent
Excellent verbal and written communication skills
Strong problem-solving abilities
Ability to work in a team-oriented environment
Proficient in Microsoft Office Suite
Customer service experience is a plus, but not required
What We Offer
A supportive and welcoming team environment.
Opportunities for professional growth and development.