Communication Skills, Compensation and Benefits, Customer Relations, Customer Support/Service, High School Diploma, Microsoft Office, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Team Player
LOCATION
Phoenix, AZ
POSTED
1 day ago
We are seeking an enthusiastic Entry Level Customer Service Assistant to join our vibrant team. In this role, you will be the first point of contact for customers, providing exceptional service and support. You will assist customers via phone, email, and in person, resolve complaints promptly, and maintain accurate records of interactions. This position offers the opportunity to develop skills in a fast-paced environment while building strong client relationships.
Key Responsibilities include:
Assisting customers with inquiries
Resolving complaints professionally
Providing product and service information
Collaborating with team members to improve service
Following up on customer inquiries
Qualifications:
High school diploma or equivalent
Excellent communication skills
Strong problem-solving abilities
Team-oriented mindset
Proficiency in Microsoft Office
Customer service experience is a plus, but not required