Business Skills, Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Service Operations, Customer Support/Service, Detail Oriented, Entertainment and Media, High School Diploma, Interpersonal Skills, Marketing, Marketing Campaign, Mentoring, Multitasking, Operations, Organizational Skills, Problem Solving Skills, Retail, Service Delivery, Team Player, Track Customer Issues, Travel Industry
LOCATION
Hollywood, FL
POSTED
Today
Entry Level Customer Service Assistant
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Summary
We are seeking a friendly and motivated Entry Level Customer Service Assistant to help deliver exceptional customer experiences. This role is ideal for individuals beginning their careers who enjoy helping others, solving problems, and working in a supportive, team-oriented environment.
Responsibilities
Welcome customers and provide professional assistance.
Assist customers with questions, requests, and service needs.
Provide accurate information about products and services.
Resolve routine customer concerns with a positive, solution-focused approach.
Build positive customer relationships through outstanding service.
Maintain organized records of customer interactions.
Support daily customer service operations.
Collaborate with team members to achieve service goals.
Follow company customer service standards and procedures.
Participate in ongoing training and professional development.
Benefits
Paid training
Career advancement opportunities
Professional development programs
Supportive and collaborative work environment
Hands-on customer service experience
Performance-based growth opportunities
Ongoing mentorship and coaching
Qualifications
High school diploma or equivalent required.
Strong communication and interpersonal skills.
Positive attitude and willingness to learn.
Excellent customer service and problem-solving abilities.
Strong organizational and multitasking skills.
Ability to work independently and as part of a team.
Reliable, adaptable, and detail-oriented.
Previous experience in customer service, retail, hospitality, or other customer-facing roles is a plus but not required.
Additional Information
Competitive salary ($45,000–$49,000 annually).
Career growth and advancement opportunities.
Hands-on training and professional development.
Collaborative and supportive work environment.
Opportunity to develop valuable marketing and business skills.
Performance-based advancement opportunities.
Full-time position.
Monday–Friday schedule.
Paid training.
Employee recognition programs.
Opportunity to contribute to exciting marketing projects and campaigns.