We are seeking a motivated Entry-Level Account Manager to join our growing team. This position is ideal for recent graduates or individuals looking to begin a career in account management, client services, customer success, business development, or sales. Training is provided.
As an Entry-Level Account Manager, you will build relationships with clients, support customer accounts, and help ensure a positive customer experience. Working alongside experienced team members, you will develop skills in client communication, account support, problem-solving, and business growth.
Responsibilities
- Build and maintain positive relationships with new and existing clients.
- Serve as a primary point of contact for assigned customer accounts.
- Respond to client inquiries and provide timely solutions.
- Assist with onboarding new clients and maintaining account records.
- Identify customer needs and recommend appropriate products or services.
- Collaborate with internal teams to ensure client satisfaction.
- Monitor account activity and follow up on customer requests.
- Maintain accurate documentation and customer information.
- Meet individual and team performance goals.
- Perform additional duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field is preferred but not required.
- No prior account management experience required; training is provided.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Basic computer proficiency, including Microsoft Office and CRM software (preferred).
- Positive attitude and willingness to learn.
Preferred Skills
- Customer Service
- Account Management
- Client Relations
- Communication
- Sales Support
- Problem Solving
- Time Management
- Organization
- Teamwork
- Attention to Detail
Benefits
- Paid training
- Career advancement opportunities
- Health, dental, and vision insurance
- Performance-based incentives
- Supportive and collaborative work environment