Enterprise Technology Services Specialist - 20003 - Bloomberg
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Bloomberg
Enterprise Technology Services Specialist
Location
New York
Business Area
Sales and Client Service
Ref #
10051797
Description & Requirements
Bloomberg delivers critical information in a world where information matters. We give influential decision-makers in business, finance, and government an edge by connecting them to a dynamic network of news, data, and ideas. At Bloomberg, you'll be encouraged to take ownership, think creatively, and continuously push beyond what's possible.
In capital markets, buy-side and sell-side firms increasingly rely on automation across asset classes, supported by secure and scalable integrations. Bloomberg's Enterprise Technology team designs, delivers, and supports connectivity and integration solutions for clients who rely on us to power their most critical workflows.
What's the role?
As part of the Enterprise Technology Services group, you'll play a key role in ensuring the stability, reliability, and performance of Bloomberg solutions in our clients' production environments. You'll work within a global team of financial technology specialists, supporting clients from post-implementation through ongoing production support.
This is a highly client-facing role supporting integrations between Bloomberg and external systems using technologies such as FIX, XML, MQ, and APIs. You'll collaborate closely with Engineering, Solutions Architecture, Product, and Account Management teams to resolve issues, prevent incidents, and continuously improve the client experience.
We'll trust you to:
Analyze, troubleshoot, and resolve production issues across global client environments, identifying root causes and delivering timely solutions
Partner with Engineering and Product teams to prevent incidents and improve system resilience through proactive design and change management
Act as a trusted technical partner for clients, balancing urgency, accuracy and long-term solutions
Support client relationships through close collaboration with Account Management teams across electronic trading and regulatory workflows
Ensure a smooth transition for clients as they move from implementation into ongoing production support
Who you are:
You're naturally curious, technically minded, and motivated by solving complex problems. You take pride in delivering excellent service and enjoy working directly with clients to help them succeed. You're comfortable in fast-moving environments, enjoy collaborating across teams, and are always looking for ways to improve how things are done.
You'll need to have:
At least 3 years of experience in a technical support role within the financial services industry
A background in computer science, computer engineering, or equivalent experience within financial markets
Hands-on experience diagnosing and resolving connectivity issues across LAN, WAN, and TCP/IP networks
Experience working with one or more financial data or messaging protocols such as FIX, MQ, SFTP, or Web APIs
Strong multitasking, prioritization, and time-management skills in a fast-paced environment
We'd love to see:
Experience managing or supporting client relationships
Exposure to broker-dealers, exchanges, hedge funds, or regulatory reporting workflows
Experience with data transformation or ETL tools (e.g., Informatica, MuleSoft, TIBCO, Dell Boomi) or transformation languages (e.g., XSLT, Perl)
Working knowledge of SQL or transactional databases
Salary Range = 90,000 - 130,000 USD Annual + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
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Accommodations
Bloomberg provides reasonable adjustment/accommodation to individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format or using specialized equipment. To request an adjustment/accommodation to apply for a job, please email AMER_recruit@bloomberg.net (Americas), EMEA_recruit@bloomberg.net (Europe, the Middle East and Africa), or APAC_recruit@bloomberg.net (Asia-Pacific), based on the region you are submitting an application for. We may share your information with a third party provider of accommodations services who may use this information to reach out to you for the purposes of accommodating your application.
Equal Opportunity
Bloomberg is an equal opportunity employer and prohibits discrimination in employment. It is Bloomberg's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, self-identified or perceived sex, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy, childbirth or related medical conditions, or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (each, a "Protected Characteristic"). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics.
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