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Enterprise Technology Services Specialist

Bloomberg

New York, NY

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JOB DETAILS
SALARY
$90,000–$130,000 Per Year
SKILLS
Analysis Skills, Application Programming Interface (API), Automation, Brokerage, Capital Markets, Change Management, Computer Engineering, Computer Science, Continuous Improvement, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Database Extract Transform and Load (ETL), Dell Computers, Diversity, Establish Priorities, Financial Services, Genetics, Hedge Funds, Identify Issues, Informatica, Local Area Network (LAN), Messaging Middleware, Multitasking, Network Connectivity, Network Support, Perl Programming Language, Problem Solving Skills, Product Management, Production Support, Production Systems, Regulations, Regulatory Reports, Root Cause Analysis, SQL Databases, Sales, Sales Management, Secure/SSH File Transfer Protocol (SFTP), Service Delivery, Stock Market, TCP/IP (Transmission Control Protocol/Internet Protocol), TIBCO Product family, Team Player, Technical Support, Time Management, Transformation Tools, Wide Area Network (WAN), XML (EXtensible Markup Language), XSLT (Extensible Stylesheet Language Translation)
LOCATION
New York, NY
POSTED
5 days ago
Enterprise Technology Services Specialist


Location


New York


Business Area


Sales and Client Service


Ref #


10051797


Description & Requirements


Bloomberg delivers critical information in a world where information matters. We give influential decision-makers in business, finance, and government an edge by connecting them to a dynamic network of news, data, and ideas. At Bloomberg, you’ll be encouraged to take ownership, think creatively, and continuously push beyond what’s possible.


In capital markets, buy-side and sell-side firms increasingly rely on automation across asset classes, supported by secure and scalable integrations. Bloomberg’s Enterprise Technology team designs, delivers, and supports connectivity and integration solutions for clients who rely on us to power their most critical workflows.


What’s the role?


As part of the Enterprise Technology Services group, you’ll play a key role in ensuring the stability, reliability, and performance of Bloomberg solutions in our clients’ production environments. You’ll work within a global team of financial technology specialists, supporting clients from post-implementation through ongoing production support.


This is a highly client-facing role supporting integrations between Bloomberg and external systems using technologies such as FIX, XML, MQ, and APIs. You’ll collaborate closely with Engineering, Solutions Architecture, Product, and Account Management teams to resolve issues, prevent incidents, and continuously improve the client experience.


We’ll trust you to:


+ Analyze, troubleshoot, and resolve production issues across global client environments, identifying root causes and delivering timely solutions

+ Partner with Engineering and Product teams to prevent incidents and improve system resilience through proactive design and change management

+ Act as a trusted technical partner for clients, balancing urgency, accuracy and long-term solutions

+ Support client relationships through close collaboration with Account Management teams across electronic trading and regulatory workflows

+ Ensure a smooth transition for clients as they move from implementation into ongoing production support


Who you are:


You’re naturally curious, technically minded, and motivated by solving complex problems. You take pride in delivering excellent service and enjoy working directly with clients to help them succeed. You’re comfortable in fast-moving environments, enjoy collaborating across teams, and are always looking for ways to improve how things are done.


You’ll need to have:


+ At least 3 years of experience in a technical support role within the financial services industry

+ A background in computer science, computer engineering, or equivalent experience within financial markets

+ Hands-on experience diagnosing and resolving connectivity issues across LAN, WAN, and TCP/IP networks

+ Experience working with one or more financial data or messaging protocols such as FIX, MQ, SFTP, or Web APIs

+ Strong multitasking, prioritization, and time-management skills in a fast-paced environment


We’d love to see:


+ Experience managing or supporting client relationships

+ Exposure to broker-dealers, exchanges, hedge funds, or regulatory reporting workflows

+ Experience with data transformation or ETL tools (e.g., Informatica, MuleSoft, TIBCO, Dell Boomi) or transformation languages (e.g., XSLT, Perl)

+ Working knowledge of SQL or transactional databases


Salary Range = 90,000 - 130,000 USD Annual + Benefits + Bonus


The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.


We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.


Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net

About the Company

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Bloomberg