Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or an equivalent combination of education and experience.
Five or more years of progressively responsible experience supporting enterprise applications, core systems, digital banking platforms, and data environments, preferably within a credit union or financial services organization.
Demonstrated senior‑level technical leadership for enterprise application development, system integrations, and ongoing operational support.
Proven ability to lead, coach, and develop technical staff through mentoring, training, performance management, and day‑to‑day oversight.
Strong analytical, organizational, and communication skills, with the ability to collaborate effectively across business, technical, and vendor teams.
Knowledge of regulatory, security, audit, and business continuity requirements applicable to financial institutions.
Strong service orientation and commitment to supporting the credit union’s mission and member experience.
Core Systems and Digital Platform Expertise
Strong working knowledge of the Jack Henry Symitar core system, including configuration, integrations, reporting, and PowerOn programming and development.
Experience supporting and overseeing application development and integrations for digital banking platforms, including Alkami Digital Banking.
Experience with Jack Henry complementary and supporting platforms such as ARCU, CFS Data Connectors, Power BI, SMA, Opcon, and other enterprise systems and platforms.
Application Development and Technical Leadership
Experience overseeing custom development, automation, and system enhancements for Symitar, Alkami, and integrated third‑party applications.
Ability to guide development standards, design decisions, documentation practices, and production support for enterprise application environments.
Data, Reporting, and Integration Competencies
Solid understanding of data architecture principles, ETL processes, and business intelligence tools used for enterprise reporting and analytics.
Experience supporting enterprise data warehouse environments, reporting platforms, dashboards, metrics, and data extracts across multiple systems.
Ability to oversee system integrations, data flows, and interface dependencies between core, digital, and vendor platforms.
Leadership and People Management
Lead and manage a team of application developers and analysts to support enterprise systems.
Develop, coach and mentor technical staff conducting performance appraisals and career development
Foster a positive engaging work environment at Monterra Credit Union
Strong service orientation and commitment to supporting the credit union’s mission, values, and member experience
Ability to translate business needs and operational requirements into practical, well‑designed technical solutions and delivery plans.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and laws enforced by the Office of Foreign Assets Control.
Performs other related duties as assigned.
Provides service that aligns with the Credit Union’s mission of passionately delivering relevant products, services, and education tailored to help our members, employees, and communities achieve their financial goals.
The Enterprise Systems Manager oversees the implementation, governance, and ongoing support of Monterra Credit Union’s core system and enterprise software platforms, including Alkami digital banking solutions. This role provides senior‑level technical leadership and oversight for the Jack Henry Symitar core system, Alkami Digital Banking, and related enterprise applications, including responsibility for application programming and development activities supporting systems such as ARCU, CFS Data Connectors, Power BI, SMA, Opcon, and other supporting systems and platforms. The manager is accountable for both project execution and ongoing operations, and ensures enterprise systems are effectively supported, strategically aligned, and remain current, secure, and compliant with regulatory requirements, drawing on a strong understanding of credit union core, digital banking, and enterprise platforms.
Founded in 1952, Monterra Credit Union is a not-for-profit, member-owned financial institution committed to the financial wellness of its members and economic vitality of the communities it serves. Monterra Credit Union is dedicated to supporting local organizations and efforts that improve the quality of life for all San Mateo County residents. In addition to providing competitive financial products, digital access, and education, Monterra Credit Union invests in local nonprofits and small businesses through grants, PPP loans, scholarships, and volunteerism. Learn more at monterra.org.