Overview
Our client is seeking an Enterprise Salesforce Technical Architect for a one-year renewable contract to provide leadership across a complex, multi-org Salesforce Public Sector Solutions implementation. In this role, the architect will serve as a senior technical voice and the organization's counterweight to implementation vendors by managing vendor performance, enforcing platform standards, and ensuring all architectural decisions serve the organization's long-term interests.
Job Duties
Direct the development and implementation of Salesforce architecture frameworks, policies, and standards while ensuring solutions align with organizational strategic goals.
Evaluate and approve Salesforce delivery plans to ensure alignment with enterprise objectives and technical soundness.
Provide feedback on architecture and technical design across Salesforce platforms, including Public Sector Solutions (License, Permits, Inspections module, Grants Management module) and Experience Cloud.
Oversee the seamless and secure integration of Salesforce with other systems and applications, including SAP, ERP, middleware, and external APIs, while guiding pattern development.
Direct the design and management of Salesforce data models, security protocols, and user roles.
Review technical deliverables to ensure they meet established standards, development and configuration best practices, and security requirements.
Work to minimize architectural drift across projects and platform enhancements.
Assess and make recommendations regarding new Salesforce features, licenses, solutions, and third-party applications to enhance system functionality.
Oversee and participate in reviews of Salesforce system performance to identify areas for optimization and efficiency.
Lead efforts to document and maintain technical assets, workflows, architecture decision records (ADRs), system architecture diagrams, and integration documentation.
Collaborate with stakeholders to identify process improvement opportunities and oversee the resolution of technical issues to minimize business disruption.
Explore the integration of AI tooling into solution design where appropriate and perform other related work as required.
Requirements
Seven (7) years of professional IT experience, including three (3) years in a Salesforce architecture role, or an equivalent combination of training and senior architecture experience.
Deep knowledge of the Salesforce platform, including its data and security models, architecture and integration patterns, customization opportunities, platform limitations, Apex, Flows, and SOQL.
Proficiency in IT governance frameworks, enterprise-level service delivery, strategic planning, and system optimization principles.
Ability to ensure platform compliance with security standards and data privacy requirements.
Expertise in evaluating and implementing new Salesforce features and solutions, as well as applying business process analysis to configurations.
Understanding of web service protocols and data interchange formats (REST, SOAP, JSON, XML) and their application in enterprise integration patterns.
Strong communication and leadership skills to facilitate complex technical discussions with diverse stakeholders, foster collaboration, and lead solution architects, administrators, and developers.
Experience with agile delivery concepts and the ability to align Salesforce solutions with organizational goals and priorities.
Relevant Salesforce credentials and professional certifications are a plus.
Preferred Skillsets: Experience navigating government IT delivery constraints (procurement, compliance, privacy, multi-tiered governance), working in a multi-vendor delivery environment, and familiarity with AWS services (API Gateway, Lambda, Step Functions, EventBridge, Glue, Athena, etc.) as they relate to Salesforce integration.