Enterprise Pre-sales Consultant - CPaaS

MBR Partners

  • Dallas, New York
  • 30+ days ago

    Highlights

    MBR Partners is currently working with a global provider of AI-driven digital solutions and platforms that help communication service providers and enterprises drive digital transformation, enhance customer experience, unlock new revenue streams, and simplify operations across 100+ countries. • Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment Commercials & BoQ • Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for enterprise proposals.

    Numbers & Facts

    LocationDallas, New York

    Description

     MBR Partners is currently working with a global provider of AI-driven digital solutions and platforms that help communication service providers and enterprises drive digital transformation, enhance customer experience, unlock new revenue streams, and simplify operations across 100+ countries.
     
    Role Overview:
     
    We are looking for an Enterprise Presales Consultant with strong telecom domain knowledge to support enterprise sales engagements for CPaaS (Communication Platform as a Service) and Network API / Network-as-a-Service offerings. The role bridges sales, product, and engineering, translating enterprise business needs into technically sound and commercially viable solutions. The candidate will play a key role across the end-to-end presales cycle, from customer discovery to solution design, BoQ preparation, and deal closure support.
     
    Key Responsibilities:

    Presales & Solutioning
    • Own and drive the end-to-end presales cycle for enterprise customers across CPaaS and Network API offerings
    • Engage with enterprise customers to understand business requirements, use cases, and technical expectations
    • Design end-to-end solution architectures aligned with customer needs, product capabilities, and network constraints
    • Position CPaaS capabilities such as SMS, Voice, WhatsApp, OTP, and APIs for enterprise digital transformation use cases
    • Articulate the value of Network APIs (e.g., identity, location, QoS, authentication, charging) to enterprise and partner ecosystems
    Customer Interaction & Stakeholder Management
     
    • Act as a technical and solution advisor during customer meetings, workshops, demos, and RFP discussions
    • Build strong enterprise customer relationships and maintain effective working connections with CXOs, IT heads, and digital teams
    • Collaborate closely with Sales, Product Management, Engineering, and Delivery teams to ensure solution feasibility and alignment
     
    Commercials & BoQ
     
    • Prepare detailed BoQs (Bill of Quantity), solution pricing inputs, and technical commercials for enterprise proposals
    • Assist in proposal responses, including technical sections of RFPs/RFIs
     
    Product & Market Feedback

    • Provide structured feedback from enterprise engagements to product teams for feature enhancements and roadmap inputs
    • Track market trends, enterprise requirements, and competitor offerings in CPaaS and Network API domains
     
    Required Skills & Experience:
     
    Qualifications

    • Bachelor’s degree in Engineering (Telecom / IT / Computer Science) or equivalent
    • MBA or business exposure is a plus
    • Experience working with Tier-1 operators, CPaaS providers, or enterprise digital platforms is preferred
     
    Domain & Technical

    • 8+ years of experience in enterprise presales/solution consulting within the telecom or digital communications domain
    • Strong understanding of CPaaS platforms, APIs, messaging, voice, WhatsApp Business, OTP, and enterprise communication workflows
    • Working knowledge of telecom networks, APIs, cloud deployments, and enterprise IT integration models
    • Familiarity with Network APIs / NaaS concepts is highly desirable
     
    Presales & Commercial

    • Proven experience handling enterprise presales cycles, from discovery to deal support
    • Hands-on experience in BoQ preparation, solution costing, and proposal support
    • Strong exposure to customer interactions, requirement workshops, demos, and solution walkthroughs
     
    Soft Skills

    • Excellent communication and presentation skills with the ability to explain complex solutions in simple business terms
    • Strong enterprise connect and relationship-building capability
    • Ability to work in cross-functional teams and manage multiple opportunities in parallel
    • High ownership mindset with attention to detail and execution discipline
     
     
    Disclaimer:Please ignore any references to salary, as the clients will pay according to the individual needs of an applicant.
     
     
     
     

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